Results-driven, innovative account executive who exceeds revenue goals, quickly develops new accounts, and achieves high customer service satisfaction ratings. Twelve years’ experience in sales, most recently four years of progressive experience within the software sales industry. Excel at building a loyal customer base to achieve both short- and long-term organization sales goals. Specialize in project management, contract negotiation, and staff training and development. Thoroughly understand client preferences and needs, and effectively manage sales teams to optimize customer satisfaction and boost sales.
SUMMARY OF SKILLS
Account acquisition and retention Prospecting and cold calling Strong interpersonal skills Strategic account development Proven sales track record Expert negotiator Strong deal closer Fluent in Russian and Ukrainian Team building expertise Strong communicator Product training and placement Territory management and customer support Trade show management Exceptional customer service skills Skilled multi-tasker Upselling and consultative selling
Led team to increase annual gross sales by 18%. Grew annual revenue by 15%. Increased individual annual sales in second year from $2M to $5.3M. Consistently exceeded 300 cold calls and follow-up calls per week, earning recognition as one of the top 8% of sales representatives. Awarded “Rookie of the Year” and “Representative of the Quarter” for excellence in sales, service, and relationship-building. Achieved distinction as one of the most successful leaders of 2013. Received the Provost Award for team excellence. Garnered award for “Mentor of the Month.”
EVER VIEW CORPORATION San Jose, VA 01/2010 to Current Account Executive Manage a portfolio of 45 accounts, generating $5M in revenue per year. Grew customer base from 5 accounts to 45 accounts in 3 years. Collaborate with other account managers to prepare and deliver performance updates and quarterly business reviews. Write, proofread, and edit sales proposals and correspondence. Plan, create, and deliver product sales presentations. Strengthen customer loyalty by providing exceptional account service. Negotiate details of contracts and payments and prepare sales contracts and order forms. Estimate and quote prices, credit, contract terms, warranties, and delivery dates. Gather all relevant materials for bids, and coordinate bidding and contract approval. DEFENSE LANGUAGE INSTITUTE Monterey, CA 07/2007 to 01/2010 Team Leader/Assistant Professor Mentored, directed, and led a team of 30 teachers and 120 students to consistently achieve high results. Implemented and pioneered the SAKAI platform utilization in course management system for the learning environment.