123 Madeup Ave,Null Street, CA Cell: 123-456-7890 Email: email@example.com
Visionary operations and business development executive with 11 years’ progressive experience in operations management, account management, and strategic planning. Skilled in developing strategic alliances to grow businesses and maximize profits. Demonstrated success in streamlining organizations, growing sales in saturated markets, and administering multi-million-dollar accounts.
Operations Management Business Development Team Leadership Account Management Project Management Customer Service Market Research and Analysis Staff Development
Vice President April 2009 to Current Florapharm Tea USA LP Hinesville, GA Direct and coordinate activities for US company, including product pricing, sales, and distribution. Develop financial projections, sales and activity reports, and various performance data to benchmark achievements and update leadership in Germany offices. Administer key accounts to expand existing client base; introduced and expanded products nationwide to major retailer chains, restaurants, and resorts. Manage financial and budget activities, and establish goals, objectives, and policies for US operations. Design marketing strategies to promote specialty tea in US; research tea outlets and potential US customers. Create plans for expansion of operations, including blending and manufacturing specialty tea in US. Implement short- and long-term programs to increase profitability; review and approve budget management plans to maximize labor, material, technological, and customer service efficiencies. Communicate organizational vision, policies, procedures, and business direction; interpret policies, goals, and objectives to evaluate employee performances. Identify training needs and recommend staff development needs. Conduct marketing and competitive analyses to identify areas of opportunity for growth, new industry developments, and industry standards. Successfully grew business revenues from $500,000 in 2008 to $5.5M in 2013. Efficiently relocated company from Maryland to Georgia with no down time in shipping or sales. Guided specialty tea company to become one of top five wholesale specialty tea suppliers in US producing 15 award-winning teas. Sit on World Tea Expo advisory board. Key Account Manager | Tea Buyer February 2007 to March 2010 Florapharm GmbH Schesslitz, Germany Managed key accounts; reviewed existing portfolios to identify opportunities for growth. Coordinated with blending specialists to develop relationships with suppliers and vendors. Worked with tea suppliers to maintain assortment quality; sourced new suppliers. Forecasted and ordered goods based on historical sales and sales team projections. Partnered with sales team to evaluate market trends, sales trends, and place orders aligning with customer demands. Launched new product lines and evaluated product performance. Recognized as tea taster and specialist in buying tea.