Resume Templates: Director of Customer Marketing


123 Fake Street | City, State, Zip Code | Cell: 000-000-0000 | Home: 000-000-0000 |

Professional Summary
Resourceful, dedicated and highly motivated professional with over 12 years of experience aligning health information technology initiatives to organizational objectives. Driven leader striving to incorporate bench research into practices, suggesting best procedures within the healthcare environment and focusing on population health initiatives. Knowledgeable executive focused on information technology, health records management and innovative software. Proven track record of successful client relationship development, project management, change management, clinical improvements and quality management. A dedicated professional with over 27 years of experience in staff management positions within critical care and trauma nursing.

Skill Highlights
Evidence Based Practice Project Management Account Management Procedural Design Program Management Sales/Scoping Population Health Management Marketing Leadership/Training EMR Implementation Conflict Resolution Team Building Communication Critical Analysis

Education and Training
Doctor of Nursing Practice: INFOMATICS University of Maryland Master of Science: NURSING INFOMATICS University of Maryland Bachelor of Science: NURSING University of Maryland Associate of Applied Science: NURSING Marymount College of Virginia 2014 Baltimore, MD 2003 Baltimore, MD Baltimore, MD Arlington, VA

Professional Experience
DIRECTOR OF CUSTOMER MARKETING 03/2013 to Current Caradigm: a Microsoft and GE Healthcare Company Belleville, WA Engage in program management of summit events, including budgeting, logistics and content. Manage speaking events, including HIMSS of varying sizes. Coordinate strategic public relations plans and execution for marketing activities. Developed client stores based on evidence, ROI and outcomes for internal and customer marketing. Coordinated strategic public relations plans and execution for marketing activities. Established a framework for obtaining customer evidence and outcomes. Serve as a liaison to account management and the sales team to provide client updates and activities. Coordinate customer reference activities. Incorporate national best practices within the organization to enable a broader comprehension. SALES AND SERVICE PROGRAM DIRECTOR 06/2012 to 03/2013 Caradigm: a Microsoft and GE Healthcare Company Bellevue, WA Served as the program manager for processes and procedures critical for the joint start-up venture. Collaborated with customers to obtain product evidence utilized by sales teams to identify prospects. Participated in v-next product initiatives, including evidence based practice, requirements, specifications partner engagement, training and deployment. Collaborated with sales and service teams to streamline and simplify organizational procedures.