1234 Fake Lane, MA, 99999, Cell:000-000-000, firstname.lastname@example.org
Driven and innovative media relations/brand manager with over 10 years of specializing in developing and implementing strategic corporate communications programs, crisis/strategic communications planning, and instruction. A leadership professional with top secret security clearance and expertise in policy development, staff mentoring/coaching, social media, and campaign strategy development. A resourceful and award-winning PR specialist seeking to leverage background into a public affairs position with a progressive organization.
Customer service-focused Relationship building expert Project management Exceptional writer Persuasive negotiator Process improvements Event planning Team development
Professional Value Offered
Leadership Bestowed USAF most innovative program award, developing robust social media presence, and first corporate-wide adapted international public affairs instructor program. Managed 38 employees to complete 1,700 public affairs operations, raising customer satisfaction rating to 98%, 8% above standard, and earning top customer service organization. Supervised 42 personnel, planning and evaluating public affairs missions to support strategic communications for worldwide crises. Public Affairs Presented with best public affairs program award for 2 consecutive years, synchronizing 54 locations in Iraq. Received best public affairs/most integrated program awards, leading 14 employees to cover largest combat move since WWII. Neutralized negative media coverage and earned best large public affairs office of the year, responding rapidly to 3 aircraft crashes. Advanced public affairs plans, partnering with force support squadron to highlight key initiatives and increase patronage at dining facilities/airman and family readiness centers. Doubled production goals, obtaining funding for Iraqi Air Force public affairs requirements for $58K in equipment/supplies. Maintained 96% customer satisfaction rating, building joint public affairs office resulting in award-winning performance. Communications Created first joint crisis communication plan, mitigating two aircraft crashes that resulted in benchmark for two other joint bases. Saved $4.9M and streamlined information release from 2 hours to 30 minutes, implementing satellite communication system. Cut media analysis process time by 50% while increasing search capability by 50%. Achieved $1.5M in free publicity, leading a 36-person team to organize Discovery Channel’s Future Weapons visit. Expanded audience Web reach by 300%, coordinating first USAF Facebook integration. Published to 1,600 global media outlets by leading 15 staff members through a 2-wing/headquarter synchronization. Coordinated over 350 Iraqi combat stories, enhancing USAF strategic communications group efficiencies and increasing output by 300%. Event Planning Organized congressional receptions for 150 Congressmen and corresponding staff members. Surpassed communications goals, preparing MH-53 helicopters historic retirement media coverage.