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Resourceful, customer-oriented senior global strategic market product development and innovation professional with over 20 years of success in defining, developing and executing new revenue-generating global market entry strategies that repurpose core assets and meet consumer needs. Regulation-focused, pragmatic strategist that pushes boundaries while adhering compliance to discover new emergent mobile, online payment and data solution channels and markets in highly regulated industries including healthcare, banking and alternate financial services providers in both B2C and C2C markets. Passionate and cross-functional communicator seeking to leverage background into a product management VP or senior director role with a progressive organization.
Strategic thought leadership Global product management Adjacent market entry Strategic planning Process improvement Business model creation Global emerging markets Innovation management
Consumer demand transforming a traditional business model (Moneygram): Created mobile and online money transfer corporate strategy, leading global product team in launching 37 global services while growing revenue by over 50% annually. Identification and incubation of major new business (Experian): Organically grew the healthcare vertical utilizing revenue cycle management solutions credit data to plan an inorganic sequential acquisition growth strategy, expanding revenue to over $850M. Driving adjacent market innovation (First Data): Leveraged core assets into new markets including smart cards, mass transit and government services. Leading edge new product development in mobile payments (American Express): Led new smart card and mobile commerce product development, utilizing smart technology to launch the Black Card (UK) and Blue Card (US) while directing online/mobile payment usage trials.
Senior Director, Emerging Markets, Online and Mobile 01/2012 to Current Moneygram International Denver, CO Increased revenue from $5M to $20M in 3 years, leading emerging channel and payment market corporate strategy definition and product management. Expanded globally into 6 countries, creating mobile money approach that led to 4 new mobile money transfer deployments. Accelerate new channel global revenue growth, establishing and leading emerging channels product organization. Designate online and mobile consumer direct systems, cultivating and networking with new global partnerships in emerging channels. Manage 18 employees, developing top talent to timely exceed goals for profit increases. Senior Director, International Payments 07/2010 to Current Moneygram International Denver, CO Supervise 15 direct product management/marketing reports with a $135M P&L responsibility. Strengthen international market share, initiating a new C2B global market entry scenario. Generate significant revenue growth, leading and executing a new Canadian walk-in bill payment line across 6K agent locations. Boosted revenues to over $10M in 1 year, creating new global team while developing international B2C/C2B payments business. Exceeded year 2 targets after 12 months, launching new global B2C payments money transfer service across 61 countries.