1300 Lane Street, City, CA 00000 Cell: 000-000-0000 Email: firstname.lastname@example.org
Service-driven, compassionate, bilingual English/Spanish care specialist with over 20 years of experience providing assistance to soldiers/families, developing staff, and conducting needs assessment for leadership skills training. A relationship manager with secret security clearance and expertise in empathetic counseling employees, training, and supervision. Active listener and problem solver seeking to leverage background into a case management role in the social work industry.
Suicide prevention specialist Violence prevention Team building Conflict resolution Workforce management Behavioral therapy Structural family therapy Trauma-informed therapy
Professional Value Offered
Case Management Elevated social work skills, ensuring proper soldier care to inspire/develop increased performance. Counseled soldiers/families to understand issues and set goals for action plan development. Eliminated project gaps, identifying and correcting weaknesses/deficiencies through after action reviews (AARs). Sustained mentor proficiencies, conducting personnel pre-screens/interviews while providing guidance on qualified applicant recruits. Leadership Fostered 200 revolving accounts valued at $500K spanning 3 states. Increased leadership skills, training 7 SMAs on best practices and SOPs to ensure project completion for mission progress. Boosted revenues, planning client retention/account strategies. Managed military equipment valued at $250K, maintaining 98% operational readiness rating and 100% accountability of assigned equipment/human resources. Augmented administration competence, training 600 Puerto Rico National Guard soldiers, and supervising 6 managers/35 employees. Served as mentor for Jacksonville’s 1999 Recruiter of the Year. Generated leadership proficiencies, developing company officer program of instruction (POI) and mentoring company commanders/subordinate leaders on processes for operations planning. Operations Automated global reports from business intelligence database to create transparency for executive management, aiding in decision making process. Implemented recruit training program, installing company-wide into standardized program. Cultivated relationships with school teachers/counselors, public officials, personnel managers, parents of prospective recruits, and religious/civic leaders to represent the Army as a career path. Expanded enlistment contracts, inspiring peers to achieve targeted metrics. Bolstered customer satisfaction ratings, ensuring products/services met client needs while liaising between advertising agency and existing client base. Gained recruits, delivering formal speeches/informal discussion on Army career advantages to civic/service organization members/student groups.