Michael DeGeno 100 Broadway Lane New Parkland, CA, 91010 Cell: (555) 987-1234 email@example.com
Reliable Security System Installer who follows project checklists and answers all client questions. Adept at installing equipment in difficult places, delivering excellent customer service and completing a project by the appointed deadline. Specializes in home and small office installations.
Strong understanding of all security technology
Understands the importance of getting the client’s trust
Never does anything in a client location without alerting the client
Is never late for a scheduled appointment
Provides complete project checklists to management and client
Always gives an air of professionalism
September 2011 to February 2015 Brighton Security – New Parkland, CA Security System Installer
Part of a small team responsible for responding immediately to maintenance and repair calls.
Asked to train new installation associates as they were hired.
Maintained the highest customer satisfaction rating in the company for seven months straight.
July 2005 to September 2011 Beach Security Systems – New Parkland, CA Security System Installer
Developed a system of sitting down with each client prior to an installation to go over the process and answer any questions.
Sometimes asked to be on call for emergency repair cases with higher profile customers.
Often did initial layout work for small business clients.
June 1998 to July 2005 Far Away Security – New Parkland, CA Security System Installer
Collaborated with marketing to develop materials to give to clients to inspire referrals.
Sent to several training seminars by the company to come back and train the other installers on new information.
1998 Gent Community College, New Parkland, CA Associate’s Degree, Computer Science