1 Main Street
New Cityland, CA 91010
Cell: (555) 322-7337
Store Manager equipped with extensive experience in automotive repair management and sales. Employs excellent leadership skills and multi-tasking strengths. Demonstrated ability to improve store operations, increase top line sales, and reduce costs.
Store opening and closing procedures
Reliable and accurate money handling
September 2009 to Current
West Town Automotive New Cityland, CA
Determine performance goals for store and implement tracking procedures.
Motivate and coach employees to meet service, sales, and repair goals.
Create and modify employee schedules with service levels in mind.
Oversee inventory management and develop usage standards to minimize waste.
Recruit and hire top mechanics, service advisors, and sales people.
Maintain detailed logs and reports of services performed, profit, and budget information.
Help out in sales and repair areas as needed and maintain comprehensive current knowledge of operations.
October 2006 to August 2009
Speedy Service Car Store New Cityland, CA
Developed innovative marketing ideas to attract new business.
Answered customer questions and resolved service issues in a timely manner.
Diagnosed customer issues by asking probing questions and write up repair orders
Administered payroll, billing, and vendor payments.
Ordered supplies and kept inventory at optimal levels.
Placed special orders for customers
Coordinated equipment repairs and maintenance.
Cardinal Technical Institute New Cityland, CA
Associate of Applied Science Automotive Technology
ASE Certified Technician – Cars and Light Trucks – 2010