Versatile Restaurant Team Member with more than ten years of experience working in restaurant settings. Hands on experience with food preparations, serving and customer interactions. Committed to enhancing the dining experience through careful attention to detail and tactful resolution of issues while retaining a positive attitude.
• Highly experienced with food preparations • Knowledge of proper food handling and hygiene standards • Ability to process credit card and cash payments • Impressive conflict resolution abilities • Ability to work flexible shifts and overtime • Excellent communication skills
January 2012 to Present The Lobster Place–New Cityland, CA Restaurant Team Member • Greet customers and present menus. • Take orders and makes suggestions when asked. • Inventory restaurant supplies and place orders. • Sign for daily deliveries of fresh lobster and fish. • Bring food to tables. • Assist in the kitchen. March 2008 to January 2012 Seaside Restaurant–New Cityland, CA Restaurant Team Member • Delivered customer orders to the kitchen. • Ensured that food was hot when presented. • Cleaned meal areas after customers left. • Sought quick resolutions to customer complaints. • Prepared leftovers for customers to take home. • Took note of any special dietary requests and delivered that info to the chef. • Recorded reservations and ensured that tables were prepared in advance. August 2005 to March 2008 Family Friendly Restaurant–New Cityland, CA Restaurant Team Member • Replenished salad bar and ensured that conditions were sanitary. • Sat families at appropriately sized tables and set up highchairs when necessary. • Assisted with the kitchen preparations during busy cycles. • Went back to tables periodically to confirm that meals were acceptable. • Updated restaurant website at the request of restaurant owner. • Took reservations by phone and online. • Provided refills on drinks.
2004 Main Street High School, New Cityland, CA High School Diploma