Job Description & Responsibilities
Servers work in restaurants, where they are responsible for getting people their food. The main duties of a server include: taking an order, entering the order in the computer, bringing the order to the customer, and checking on the customer regularly. Servers are also required to know the menu so they can answer any questions, make the right recommendations, and upsell whenever possible. Servers also complete a variety of other job duties as well. They often ring up customer checks, and they may be responsible for obtaining payment and making change. They may help seat guests, and they may help clear and clean tables after the guests have gone. Servers also typically have side work, which is an additional cleaning task they must do before they can leave. Typical side work tasks include rolling silverware, filling salt and pepper shakers, and cleaning a station, such as the salad station or the soda machine.
Education & Training
Servers are not required to have a certain amount of formal education or training before they are hired, though they are generally expected to have basic reading, writing and math skills. Otherwise, servers receive on the job training. Servers are generally trained through a combination of computer tutorials and working alongside more experienced servers. They may be required to take simple tests to demonstrate that they know the menu and basic food safety rules. Once servers finish their training, they are generally placed in a smaller, slower section so that they can gain experience and work their way up to a larger, busier section.
The Importance of a Server’s Resume
Servers generally make a very small hourly rate plus any tips they receive. On average, servers make $18,400 per year, though this amount can vary widely depending on the part of the country and the type of restaurant that the server works in. While a basic serving job is fairly easy to come by, servers who want to work in nicer restaurants need to be able to demonstrate their abilities and experience. Servers’ resumes, like the sample below, show future employers the skills, abilities and job experiences that servers have so that qualified servers have a better chance of being hired.