Job Description & Responsibilities
Servers work in restaurants, where they are responsible for getting people their food. The main duties of a server include: taking an order, entering the order in the computer, bringing the order to the customer, and checking on the customer regularly. Servers are also required to know the menu so they can answer any questions, make the right recommendations, and upsell whenever possible. Servers also complete a variety of other job duties as well. They often ring up customer checks, and they may be responsible for obtaining payment and making change. They may help seat guests, and they may help clear and clean tables after the guests have gone. Servers also typically have side work, which is an additional cleaning task they must do before they can leave. Typical side work tasks include rolling silverware, filling salt and pepper shakers, and cleaning a station, such as the salad station or the soda machine.
Education & Training
Servers are not required to have a certain amount of formal education or training before they are hired, though they are generally expected to have basic reading, writing and math skills. Otherwise, servers receive on the job training. Servers are generally trained through a combination of computer tutorials and working alongside more experienced servers. They may be required to take simple tests to demonstrate that they know the menu and basic food safety rules. Once servers finish their training, they are generally placed in a smaller, slower section so that they can gain experience and work their way up to a larger, busier section.
The Importance of a Server’s Resume
Servers generally make a very small hourly rate plus any tips they receive. On average, servers make $18,400 per year, though this amount can vary widely depending on the part of the country and the type of restaurant that the server works in. While a basic serving job is fairly easy to come by, servers who want to work in nicer restaurants need to be able to demonstrate their abilities and experience. Servers’ resumes, like the sample below, show future employers the skills, abilities and job experiences that servers have so that qualified servers have a better chance of being hired.
1 Main Street
New Cityland, CA 91010
Cell: (555) 322-7337
Friendly and courteous Server with over 10 years’ experience in bar and restaurant settings and current California Food Handlers Card. Proficient knowledge of food, wine, and spirits. Seeking a position in an upscale restaurant, resort, or country club where knowledgeable service is valued and room for advancement is available.
Money handling experience
Knowledgeable of wine and liquor
Food service and safety expert
Accurate and detail-oriented
Dedicated and dependable
April 2011 to Current
Callahan’s New Cityland, CA
Demonstrate genuine hospitality while greeting and establishing rapport with guests.
Guide guests through menus while demonstrating thorough knowledge of the food, beverages, and ingredients.
Precisely describe menu items and special offerings and appropriately identify wine pairings.
Proactively prepare for large parties and reservations, anticipating planning and staffing needs.
Buss, clear, clean, and set tables when support staff are backed up.
May 2007 to March 2011
Donovan’s Pub Davison, OH
Worked busiest weekend shifts and some weekday lunches.
Answered guest questions, took orders, and suggested menu items.
Relayed orders to kitchen by quickly and accurately recording guest selections and keying them into the register.
Inventoried and restocked items throughout day.
Optimized bar revenue by suggesting and implementing contests and social media events to draw in customers.
January 2004 to February 2007
Ruby’s Steakhouse Nashville, TN
Took guest orders and handled customer service requests.
Maintained dining room in clean, neat, and stocked fashion.
Filled in for bartender as needed.
2016 University of California New Cityland, CA
Bachelor of Science Computer Science
Minor in Electrical Engineering