IT Team Leader Resume Template for Word

Your resume should be more than a simple list of your skills and past jobs. An effective document tells a succinct yet comprehensive story about how your specific experiences, abilities, and training make you an ideal candidate for the position. Our IT team leader resume template for Word and accompanying writing tips can help you to create the most effective presentation possible. Here we will break down the composition process into smaller sections: summary statement, skills, work history, and education.
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Elizabeth Rodgers

Seattle, WA 11111

E: P: 555-555-1111

Professional Summary

Dedicated professional with nine years of IT management experience. Excellent written and verbal communication skills and keen ability to multitask in order to deliver IT solutions in fast-paced environments. Passionate about making technology work for businesses, organizations, and individuals.

  • • Microsoft Certified Solutions Expert (MCSE)
    • SharePoint 2013
    • MCP — Office 365
    • Experience training IT staff as well as individual end-users
    • Adept at facilitating team member collaboration and contribution
    • Background in technical writing
Work Experience
Senior Desktop Support Technician
2010 – Present

Energy Trust of Oregon

    • Provide desktop and remote tech support for 200+ employees, including remote staff using laptops, SQL servers, VPN, and exchange mail.
    • Collaborate with senior executives to develop appropriate strategic IT solutions.
    • Ensure the proper functioning of all telecommunications capabilities in order to facilitate meetings with remote staff and clients.
    • Promote the IT department as a value-added group capable of greatly enhancing profitability, process development, and cost efficiencies.
    • Manage diagnostics and troubleshooting for all workstations, including setup, hardware/software, networking, and connectivity issues.
    • Act as lead site analyst for determining major initiatives regarding scheduling, budgeting, and seamless quality assurance.
    • Develop an evolving, comprehensive, and easy-to-reference user guide for employees that covers diverse troubleshooting topics.
    • Issue notifications to all staff as needed informing them of ongoing technical issues and IT department news.

IT Team Leader
2008 – 2010

Stamets Inc.

    • Trained seasonal and full-time staff members to process and document inbound calls efficiently and with the goal of reaching maximum customer satisfaction.
    • Led an ongoing series of Microsoft training sessions for employees, covering topics in Word, Excel, Access, Outlook, and SharePoint.
    • Created detailed user guides and crafted training lesson plans.
    • Worked with customer service department management staff to build and maintain an easily accessible database of statistics to track call volume, ongoing resolutions, software issues, and call documentation.
    • Co-led weekly meetings to discuss department news items and encourage team discussion.

Bachelor of Science in Computer Science

University of Washington
Seattle Washington
President of Upsilon Pi Epsilon

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15 Tips to Write Your IT Team Leader Resume

Summary Statement

1. Avoid using too much technical language or industry jargon. Keep language direct, relevant, and accessible.
2. Keep your summary statement brief and direct. As shown in our example IT team leader resume template for Word, three sentences or bullet points are enough.
3. Do not use an “objective” sentence. Your cover letter should explain the position you are applying for.
4. It is accepted practice to use sentence fragments in the summary section.

Skills Section

5. Bullet points help make your document more readable. Include a list with at least six or seven skills.
6. Before writing this section, take note of specific words, certifications, or abilities that the job listing emphasizes. Include these keywords in this section exactly as they appear.
7. Stick to presenting only those skills that are relevant to the job.

Work Experience Section

8. You do not need to include every job that you have held. Focus on the most recent and the most relevant work experience you have.
9. Use statistics, figures, and other metrics to give a better idea of the scope of your responsibilities. Note that our example IT team leader resume template for Word includes specific numbers in the descriptions.
10. Feel free to include volunteer work. This type of experience shows that you have personal initiative and an interest in contributing to the community.
11. Create a “master list” of past positions you have held, including descriptions of your specific responsibilities. This will make it faster and easier to craft a unique document for each job you apply for.
12. Use strong action verbs at the beginning of each bullet point. Energizing words such as “analyzed,” “managed,” or “facilitated” keep your language engaging and emphasize your agency.

Education Section

13. Unless you are a very recent graduate, do not include your GPA. However, as shown in our IT team leader resume template for Word, you can certainly mention academic awards or honors.
14. Stick to the degrees or awards that are relevant to the position you are applying for. In cases where a college degree is required, you do not need to include high school graduation information.
15. Mention any ongoing education or career development coursework, including online classes.


Submitting a strong resume can easily make the difference between getting an interview or being passed over. Remember to take language cues from the job listing when crafting your skills and work experience sections. Use bullet points, concise statements, and strong action words to keep your document compelling and easy to scan. Finally, make sure to use metrics wherever possible to describe your past roles and responsibilities. Congratulations! After reviewing these tips and our IT team leader resume template for Word, you are better prepared to create an attention-grabbing application.