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Cupertino, CA 11111
E: AHollister@anymail.com T: (999) 665-8877
Experienced automotive service advisor with leadership potential. Supervisory experience, including team leadership responsibilities at my last job combining customer service with workflow management. Expertise with aftermarket part solutions and a firm command of manufacturer reordering and sourcing.
- • Deep knowledge of a wide variety of automobile parts for all major automakers
• Certified automotive technician (heating and cooling systems, engines)
• Strong customer service skills, including the ability to break down complex operations into simple language
• Excellent cash-handling skills
• Proficient with automotive parts ordering and tracking software systems
• Dynamic team leader with shift management experience
• Provided insight into the various performance levels of available replacement parts.
• Assisted with the location and procurement of relevant parts for the service team.
• Collected payment deposits and final payments from customers.
• Prepared all relevant ordering and billing paperwork related to every repair operation.
• Completed oil change procedures and other routine preventative maintenance.
• Executed repair procedures centered on the heating and cooling system, as well as basic engine repair.
• Provided written reports of repair progress to the service advisors.
• Maintained a clean and orderly workspace and all necessary shop tools.
• Delivered excellent quality service by inspecting all parts to ensure a proper seal.
• Visually inspected brake and other fluid lines to alert owners to possible leaks.
• Coordinated with the service advisor to complete 10-minute oil changes in a timely manner.
• Responsible for the cleaning and maintenance of all bay tools.
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15 Tips to Write Your Automotive Service Advisor Resume
1. Use your most powerful accomplishments as the content for your summary statement to make your biggest achievements visible, like in the automotive service advisor resume template for Word.
2. Remember that conciseness is key — you can use three bullet points or a three-statement paragraph, but limit yourself to just three.
3. Forget the objective statement — it reads as self-centered and outdated, and the summary does more with the same space.
4. Tailor your accomplishments to the specific needs of this employer, and choose examples that will also demonstrate your culture fit to the employer.
5. Match specific phrases in your skills section to the exact keywords you found in the job description word for word.
6. Use short lists within a bullet point to consolidate similar skills like proficiency with a variety of software packages into a single item.
7. Include quantifiable, measurable skills that you could demonstrate if you were given a project-oriented interview.
Work Experience Section
8. Keep your information in reverse chronological order so your audience sees the most recent and relevant information first.
9. Start each line like the automotive service advisor resume template for Word does, with a strong action verb, and use active language. For example, write “participated” instead of “was a part of.”
10. Use keywords here, too. Including relevant keywords from the job description in your list of accomplishments and duties at previous employers helps ensure they are more eye-catching.
11. Paid work is not the only kind of work, and if you volunteer regularly enough to hold an officer-level position in an organization, you should show those leadership skills.
12. Wherever possible include metrics and specific details to emphasize your accomplishments.
13. Keep the education section relevant. If you need a college degree to land the job, you Don’t need to mention your high school diploma.
14. Skip the exact dates for graduation and simply list the year the degree or certification was conferred in. Follow the format on the automotive service advisor resume template for Word.
15. Include any continuing education or advanced credentialing that you have done while working.
Putting together your resume for a new job doesn’t need to be difficult, but it does require you spend time grooming it so that you send out your best work. Giving yourself plenty of chances to look again and improve the document will help, and when you do send it out, the preparation will make it that much more likely you will land the interview. Compare your efforts to the automotive service advisor resume template for Word and use the tips here as you go, and your resume will be primed for success.