1 Main Street
New Cityland, CA 91010
Cell: (555) 322-7337
Skilled Mobile Sales Pro, adept at building immediate rapport with clients, determining needs, and closing sales. Proficient negotiator and customer service expert. Outgoing and resourceful, with superior work ethic and communication abilities.
Extensive phone knowledge
Maintains large customer base
Conflict resolution skill
Puts customers at ease
Familiar with range of accessories
April 2011 to Current
East Town Cellular Sales New Cityland, CA
Maintain knowledge of multiple carriers plans and compare with confidence to customers.
Familiar with all available phones as well as upcoming models.
Explain options to customers and recommend best-fit choices.
Offer accessories and phone insurance to improve sales totals.
Collaborate in team environment to ensure work is evenly distributed, customers are efficiently served, and revenue opportunities are maximized.
November 2009 to March 2011
Connor Cellular New Cityland, CA
Merchandised store displays to keep store environment visually appealing and optimized for equipment promotions.
Answered customers’ questions and addressed service issues and complaints in person and via phone.
Sold wide range of phones, accessories, tablets, and air cards to customers.
Assisted customers in selecting products that best fit their lifestyles, preferences, and personal needs.
Easily handled technical tasks such as transferring contacts and photos and setting up new phones with updates and account connections.
September 2007 to October 2009
CTS Cellular New Cityland, CA
Salesperson and Customer Service Associate
Kept sales area neat and clean, and directed customers to appropriate service, sales, or technical pros.
Completed customer payments and answered account questions.
Spent extra time learning about available offerings in phones, plans, and accessories to move from customer service to sales.
Quickly became one of the locations top sales professionals.
Banning University New Cityland, CA
Coursework in English, Psychology, and Marketing