14 Fourteen Street, Town, CA 99999 – Cell: 000.000.0000 – email@example.com
Focused and dedicated insurance professional motivated to provide superior customer service and drive sales through cold calling, referrals, and strategic outside marketing activities. Award-winning insurance agent with over 25 years of experience in leveraging extensive network of contacts to build long-term client relationships, developing strategic sales plans, and aiding clients obtain desired coverage at the lowest rates available. A client-focused marketing specialist seeking to leverage background into a life and health, long-term care, annuities, disability, and income sales specialist role with a progressive organization.
Retirement planning Conflict resolution Customer relationship management Inside/outside sales strategies Relationship selling Closing skills Client retention
10/1989 to Current Sales and Marketing J.L. Thomas & Company Cleveland, OH Strengthen membership loyalty, executing flawless customer service and merchant account management. Earned 3 sales incentives awards. Boost revenue, soliciting insurance agents/brokers, cold-calling leads, and executing close. Drive best practices, ensuring exceptional customer service and maximizing revenue/profit margins. Eliminate discrepancies, training sales teams on educational products at seminars and special events. Deliver productive resolutions, executing on-time, under-budget project management on complex issues. Elevate customer satisfaction ratings, aiding 20 daily clients to develop retention. Enhance bottom-line performance metrics, utilizing networking opportunities to create successful, ongoing business relationships.
United States Air Force – Anchorage AK – Sergeant, 03/1984-09/1989 Earned good conduct and achievement medal