James Rockford100 Broadway Lane New Parkland, CA, 91010Cell: (555) firstname.lastname@example.org SUMMARY Experienced Mobile Sales Pro skilled at creating immediate and positive rapport with customers. Excellent negotiator providing a high level of customer service. Through questioning and investigation, can determine the most effective communication tools for customers, closing sales. HIGHLIGHTS
Extensive knowledge of various communication devices and accessories alongside a personal desire to keep up with the ever-evolving technology
Resourceful, personable and outgoing, can help any organization maintain and increase customer base
Able to put customers at ease, giving them the confidence to make decisions to the betterment of employee bottom line
Proficient with upsell solutions for maximizing revenue potential
Collaborator, ensuring customers get sound service and colleagues are efficiently supported.
WORK EXPERIENCE March 2007 to Present Amble Communications, New Cityland, CA Mobile Sales Pro
Voted Salesperson of the Month a record 16 times during tenure.
Study of multiple carrier plans allowing ability to confidently counsel customers.
Sells not only available phones, but more than 40 percent of the time, convinces customer to purchase accessories, increasing sales.
March 2002 to January 2007 Masterson Electronics, New Cityland, CA Mobile Sales Pro
Helped customers find their phones, accessories, tablets and air cards that fit lifestyle, personal needs and personal tastes.
Designed store displays, optimizing promotions and sales, and maintaining a visually appealing area.
Guest services specialist, answering questioning and addressing issues in-person and by phone.
EDUCATION 2006 University of California, New Cityland, CA Associate’s Degree, Marketing