Resume Templates: Reservation Sales Agent

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Resume Templates: Reservation Sales Agent


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Christopher Clip 100 Broadway Lane New Parkland, CA, 91010 Cell: (555) 987-1234 chrisclip@example.com

Summary

Reliable Reservation Sales Agent who is intimately familiar with the reservation software platforms used in several different industries. Adept at delivering excellent customer service, inspiring guests to come back in the future and maintaining accurate reservation records. Specializes in airline and resort organizations

Highlights

  • Certified to work on two different airline reservation platforms
  • Exceptionally professional phone demeanor
  • Dedicated to delivering the best customer experience possible
  • Willing to relocate if necessary
  • Works well in a busy call center environment
  • Able to execute complex instructions

Work Experience

November 2012 to February 2015 Alameda Airlines – New Parkland, CA Reservation Sales Agent
  • Took incoming calls from clients all over the world and matched up client needs with available flights.
  • Handled several different types of customer service issues each day.
  • Recognized twice for maintaining the highest customer satisfaction rating in a month.
April 2005 to November 2012 Hardly Resort – New Parkland, CA Reservation Sales Agent
  • Worked with customers to put together complete vacation packages that included resort reservations, airline flights and car rentals.
  • Often passed on information about local sites of interest to customers who would ask.
  • Developed a reputation for having a very professional and pleasant phone demeanor.
June 1998 to April 2005 Green Airlines – New Parkland, CA Reservation Sales Agent
  • Worked with a small group of agents who were designated to handle overseas corporate customers.
  • Helped customers to put together packages that included hotel reservations and car rentals.

Education

1998 Greenwich High School, New Parkland, CA High School Diploma

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