1300 Lane Street, City, CA 00000 Cell: 000-000-0000 Email: firstname.lastname@example.org
Customer-oriented, strategic-thinking sales and real estate brokerage professional with over 3 years of experience in building relationships, generating leads, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking, self-motivated leader with expertise on expanding network connections, persuasively introducing products and technologies, inventory control and projections, territory research and development, pricing strategy and revealing customer needs to deliver solutions for retaining client loyalty. A tactical team builder and motivator seeking to leverage background into a real estate broker or sales representative role with a progressive organization.
Staff training and development Sales and demand forecasting Process improvements Customer relationship management Complex problem resolution Upselling/consultative selling Relationship selling Negotiations expert and strong deal closer
Increase sales to over $2.5M while managing over 2,000 customers. Reduce process gaps, supervising 6 sales representatives and training on the 10-step closing process while assigning action plans with aggressive revenue and KPI targets. Expand base, researching locations and establishing community rapport to earn higher market share. Enhance customer satisfaction ratings, managing issues through speedy resolution.
Regional Sales Manager Sales Trainer 07/2011 to Current Preservation Home Specialists Albany, NY Exceed sales targets through effective cold calling and revenue management. Elevate lead generation, cultivating relationships with potential customers to convert into client. Grow brand awareness and reputation, implementing digital marketing initiatives including social media plan execution. Drive new profit opportunities, focusing on key market segments to identify new prospective clients. Boost sales, delivering proficient forecasting and metrics assessments during demand and need periods. Author effective and strategic marketing and sales plans to drive bottom-line impact. Raise operational efficiencies, managing client goals through completion. Strengthen traceability, developing organization systems for contracts, sales reports and agendas while managing client correspondence, record tracking and data communications.
Bachelor of Science: Economics University at Albany Minor: Business Administration Coursework Completed: Leadership and Mathematics West Point Military Academy 2015 Albany, NY
West Point, NY