Denise Walker 1812 South Antrim St. Houston, TX 77209 (317) 555 – 6218
An accomplished Microsoft LAN administrator with a history of progressively responsible positions. In addition to strong technical and analytical skills, I posess excellent interpersonal and communication skills.
First Data Systems, Houston, TX LAN Administrator, 1997 – Present Started as desktop support and over the next three years was promoted twice, first to Assistant LAN Administrator, and then to LAN Administrator, where I was responsible for maintaining the Microsoft LAN and WAN environment. Specific duties consisted of supporting 150 seat LAN and remote users throughout the country using direct dial in and VPN solutions. Worked on many WAN issues with associates throughout the country. Assisted network engineers on various projects involving ISDN, ATM, and frame solutions. Responsible for selecting hardware and software for supported users.
Allied Healthcare, Houston, TX Technical Specialist, 1994 – 1997 Performed independent tasks, troubleshooting functions, modified on-line inter-company database, data entry, spreadsheet management, and creation of company documents.
University of Texas, Austin, TX B.S., Computer Science, 1992
Microsoft Certified Professional. A+ certification.