You are uploading a Word version of your resume into a database that requires a text version. Many people make the mistake of taking their formatted Word document and uploading it into a text box on a company website. The format is generally not preserved when you do this, and your document will end up looking sloppy and unprofessional. Here are instructions on how to create a text resume.
Presenting another excerpt from the excellent blog post, Ten Reasons Why Your Resume Isn’t Working by our colleague, Barbara Safani. Here’s another reason your resume may not be working: