100 Broadway Lane
New Parkland, CA, 91010
Cell: (555) 987-1234
Thorough Airline Ticket Agent who asks all the required questions and is not afraid to have a suspect passenger detained. Adept at utilizing the computer software platform, identifying potential problem passengers and making sure that passengers check all luggage when they check in. Specializes in charter and commercial flights.
Certified on all of the industry standard software platforms
Excellent customer service and negotiation skills
Always maintains a professional demeanor
Exceptionally strong organizational skills
Not intimidated by any passenger
Very well-versed in all of the federal airline laws
March 2012 to February 2015 Brethley Airline – New Parkland, CA Airline Ticket Agent
Responsible for checking in all chartered passengers and checking in their luggage as well.
Often acted as a scheduling resource for charter passengers who were unsure as to when their flight left.
Assisted in identifying and handling passengers who set off any government warnings.
February 2003 to March 2012 Wallaby Airline – New Parkland, CA Airline Ticket Agent
Designated as a reservation sales agent on certain days to sell tickets to customers who tried to buy the day of a flight.
Assisted customers who wanted to trade in their tickets for different flights.
Sometimes served as a witness during challenging TSA screenings.
June 1995 to February 2003 Queen Airline – New Parkland, CA Airline Ticket Agent
Confirmed tickets for arriving passengers and assisted with checking in luggage.
Alerted airport security of a potential issue when necessary.
1995 Bashton High School, New Parkland, CA High School Diploma
Customer Service: 855.213.0348
Mon-Fri 8AM-8PM CST, Sat 8AM-5PM CST, Sun 10AM-6PM CST