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A certified flight attendant with over 3 years of experience working for the prestigious Executive Airlines organization in Spain. With wide expertise in all aspects of customer service before and during flights, have also assisted pilots with flight details and schedule coordination. Multi-lingual, possessing excellent communication skills and able to adapt to different situations in often demanding circumstances. An Administration and Accountancy graduate, with creative flair consistently shown in positions of responsibility in office administration, public relations and marketing. Able to manage multiple tasks and motivate and collaborate with team members to achieve results. Expertise includes sales, negotiations and financial transactions. Able to work well under pressure, achieving excellent results in every position held. A team player and able to perform as an individual with minimum supervision. Highly adaptable and energetic, thriving on challenges, looking for a flight attendant post with an established airline.
Client-Focused Communication Administration Multi-Tasking Multi-Lingual Customer Service Sales and Marketing Calmness and Poise
Flight Attendant January 2011 to January 2014 Executive Airlines Barcelona, Spain Assisted the pilot in all circumstances. Coordinated the flight details and schedule. Processed passenger details before the flight including booking. Took care of passengers during and after the flight. Administrative Assistant, Receptionist January 2007 to January 2010 Northwall SL Barcelona, Spain Involvement in public relations and communications. Played central role in marketing and negotiations. Provided excellent customer service. Carried out the role of receptionist. Managed administration in the sales department. Assisted in the selling of wood houses and buildings.