ROBIN OLSEN
Drug & Alcohol Program Specialist
Elburn,Illinois
Summary
Dedicated and dependable candidate with a strong work ethic, seeking a position with the opportunity for new challenges and professional development. Successful at managing multiple priorities with a positive attitude and an innovative thinker with a knack for developing creative solutions to complex problems. Reliable with a strong attention to detail, accuracy, and the impact of the finished product. Unique ability to maintain composure under pressure and work in high energy environments.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Drug and Alcohol Program Specialist/DER
Amtrak
Chicago, IL
10.2017 - Current
- I supervised all drug and alcohol testing for central US territory
- As a DER (Designated Employer Representative), I oversee the medical disqualification and termination of any employee who fails on-site, FRA, FMCSA and DOT regulated drug and alcohol testing.
- Ensures that employees are focused on understanding the responsibilities involved with random testing, federal, state, and local regulations.
- Ensure that managers and supervisors have a clear understanding of the FRA testing procedures that involve their employees.
- Examine the collector's ATF and/or CCF for full compliance with the FRA prior to the collection process.
- Report efficiency suggestions for improvements and solutions to the leadership team.
- Use advanced knowledge of federal regulation requirements and Amtrak policy to ensure compliance and coordination the completion of all government Drug and Alcohol (DAC) documents for DOT/FRA/FMCSA regulations.
- Formulated detailed recommendations based on audit findings to support annual planning and definition of goals.
- Conducted thorough investigations of employee activities to identify and target operational and behavioral discrepancies.
- Participate in department audits and regulatory reviews, which include maintaining and tracking 40.25 federal DOT background check forms
- Participate in discipline hearings and preparation of documents for rule violations.
Group Assistant
Mental Health Practitioner One Hope United
St. Charles, IL
01.2017 - 11.2018
- Assistant in 2 weekly group therapy sessions for offenders who were court-ordered to attend treatment as part of their parole conditions.
- Worked on therapy teams to provide therapeutic services that addressed substance abuse, mental health issues, trauma, and other severe behavioral issues
- Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.
- Helped each patient understand his or her illness and the contributing personal, social, and economic factors.
- Gathered information about clients using observational techniques and interviews, case histories and other assessment methodologies.
- Wrote detailed reports on offender treatment, recidivism, and history for court hearings.
Community Service Officer/Crime Scene Technician
Geneva Police Department
Geneva, IL
06.2003 - 11.2015
- Patrol assigned areas by vehicle or on foot to ensure public compliance with existing parking ordinance.
- Identified and collected evidence such as latent fingerprints, blood splatter, tire impressions, tool marks and other biological and physical evidence for investigation.
- Prepared case reports from allegations, interview transcripts and physical evidence.
- Interview victims and offenders of crimes and investigate possible leads for evidence.
- Testified in court regarding investigative or analytical methods or findings collected at crime scenes.
- Certified Accident Reconstructionist.
- Trained new or temporary staff and demonstrated evidence collection techniques for he public.
- Provided evidence custodian duties; maintained the evidence room and any incoming or outgoing evidence.
- Kept records and prepare reports detailing findings, investigative methods, and laboratory techniques.
- Used chemicals or other substances to develop and examine latent fingerprint evidence.
- Interpreted laboratory findings or test results to identify and classify substances, materials, or other evidence
- Numerous accolades from citizens and earned the City of Geneva Above and Beyond award.
Education
Master of Science - Forensic Psychology (3.57 GPA)
Argosy University
Chicago08.2016
Bachelor of Science - Criminology (3.42 GPA)
Arizona State University
Phoenix, AZ12.2014
Associate of Science - Psychology
Waubonsee Community College
Sugar Grove, IL05.2013
Skills
- Exceptional at conflict resolution
- Strong interpersonal skill
- Highly dependable
- Excellent attention to detail
- Critical thinker
- Advance knowledge in MS Office
Certification
- DATIA Certified DER (Designated Employer Representative)
- CPR Certified
- Certified in Crime Scene and Accident Investigation
- Certified DCFS early childhood
- Licensed Illinois Board of Education Substitute Teacher
Volunteer Work
- Assistant Den Leader - Boys Scouts Of America
- Board Secretary - Kaneland Blackberry Creek Elementary PTO
- Food Prep - Northern Illinois Food Bank
Affiliations and Memberships
- Hispanic Professionals Network
- Women in Transportation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Be more concerned with your character than your reputation, because your character is what you really are, while your reputation is merely what others think you are.
John R. Wooden
Timeline
Drug and Alcohol Program Specialist/DER
Amtrak
10.2017 - Current
Group Assistant
Mental Health Practitioner One Hope United
01.2017 - 11.2018
Community Service Officer/Crime Scene Technician
Geneva Police Department
06.2003 - 11.2015
Master of Science - Forensic Psychology (3.57 GPA)
Argosy University
Bachelor of Science - Criminology (3.42 GPA)
Arizona State University
Associate of Science - Psychology
Waubonsee Community College
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