Business Operations Manager Resume Examples & Templates

Nilda Melissa Diaz, CPRW
By Nilda Melissa Diaz, CPRW, Career Advice Expert Last Updated: May 03, 2024
Business Operations Manager Resume Template
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Business operations managers play a critical role in ensuring that an organization runs smoothly and efficiently by overseeing its day-to-day operations, managing resources effectively and driving continuous improvement initiatives.

Browse our expertly crafted operations manager resume examples and tips to craft a winning resume that sets you apart from the competition. 

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Business operations manager resume example (text version)

Sasha Swift

Milwaukee, WI 53201
555 555 555
(555) 555-5555
example@example.com

Skills

  • Risk analysis and management
  • Budgeting and forecasting
  • Project development and life cycle
  • Workflow planning
  • Management information systems
  • Cost reduction strategies
  • Contract review and recommendations
  • Conflict resolution

Education

Milwaukee Career College Milwaukee, WI
BBA Business

Professional Summary

Forward-thinking business operations manager focused on supporting cross-functional teams to increase productivity and customer satisfaction. Retain strong leadership and interpersonal skills and advance strategic plans and sales objectives set forth by management. Develop policies to keep the organization’s budget low including operations, maintenance and labor costs.

Work History

December 2016 – Current
FRG Technologies – Milwaukee, WI
Operations Manager

  • Direct day-to-day operations focused on the attainment of key business metrics, continuous improvement initiatives and an eight-member team with related direct reports.
  • Amplify organizational quality standards by delivering 18% increased quality during a three-year timeframe.
  • Maximize productivity and management systems by establishing specific goals and managing operations.
  • Plan, organize and direct distribution operations to ensure optimal return on investment for the company.

June 2014 – December 2016
Addison Group – Milwaukee, WI
Assistant Operations Manager

  • Accelerated efficiency of operations by assisting with controlling budgets, overseeing customer accounts, managing scheduling and driving meetings.
  • Maintained up-to-date on business operations as well as positive and negative impacts, improving productivity by 45%.
  • Optimized organizational operations and facilitated decision-making by examining problem-solving concepts, including quantitative methods and techniques.

September 2011 – May 2014
GitHub – Milwaukee, WI
Operations Associate

  • Managed daily office operations, including 25 client accounts, supply inventory and record management.
  • Maintained daily reports and advised executive leaders in decision-making processes.
  • Developed recordkeeping systems for 100 employees’ records and company documents to optimize operations and reduce project lags.

Important resume sections

  1. Contact details

    Contact details are a crucial component of your operations manager resume. Make sure to include your full name, phone number, email address and mailing address. If applicable, consider adding links to your professional social media profiles or personal website. Ensure that your contact information is accurate and up to date. See how to write a resume for additional tips and examples.

  2. Personal statement

    A personal statement, also known as a resume summary, is an opportunity to showcase your personality, values and career goals to potential employers. Your personal statement should be concise and impactful, highlighting your unique strengths and qualifications as an operations manager. 

    Here is a sample operations manager resume summary:

    “Experienced business operations manager with a proven track record of optimizing organizational efficiency, driving cost savings and enhancing profitability. Adept at strategic planning, process improvement and team leadership to achieve business objectives. Skilled in resource allocation, performance monitoring and risk management to ensure operational excellence. Strong communication and stakeholder management abilities, with a focus on fostering collaboration and driving results.”

    Include your years of experience, one or two professional accomplishments and your strongest job-relevant skills. 

  3. Skills

    Your operations manager resume skills section is critical for showcasing the qualifications that make you a great fit for the role. 

    Include a balance of hard skills (i.e., budgeting, project management and data analysis) and soft skills (i.e., leadership, problem-solving and conflict resolution). 

     A well-crafted and balanced skills section can help you stand out as a qualified candidate. See our operations manager resume samples for additional ideas of skills to include on your resume.

  4. Work history

    The work history section of your operations manager resume provides a detailed overview of your professional experience. It should include your previous job positions, job titles, dates of employment and three bullet points with quantifiable accomplishments. Start with your most recent position and work backward chronologically.

    Make sure your operations manager resume highlights your leadership and management skills, as well as any notable achievements, such as successful business initiatives, increased revenue or cost savings.

    Tailor your work history section to the job description and emphasize how your past relevant work experience aligns with the position’s requirements. A well-crafted work history section can demonstrate your expertise and differentiate you from other candidates.

  5. Education

    A well-crafted education section can demonstrate your expertise and qualifications as an operations manager. Start with your highest degree or qualification, including the school, degree title and completion date.

    Make sure to highlight any academic achievements or notable projects. Remember to tailor your operations manager resume education section to the job description and emphasize how your education and training relate to the requirements of the manager position.

    A business operations manager typically needs at least a bachelor’s degree in business administration, management, operations management or a related field. Some employers may prefer candidates with a master’s degree or MBA, especially for senior-level positions or roles in larger organizations. 

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Best practices

  • Use measurable achievements to describe your management skills and experience. For example, “Implemented process improvements that resulted in a 20% increase in operational efficiency within six months, leading to annual cost savings of $200,000.”
  • Use action words to make an impact on your operations manager resume.
  • Tailor your resume to your target business operations manager job.
  • Use keywords from the job description throughout your operations manager resume.
  • Format your manager resume so that it is easy to read by applicant tracking systems (ATS) and human eyes.
  • Lie about your management experience and skills.
  • Boast about your “incomparable” management abilities. Instead, provide concrete examples of your experience overseeing processes, managing resources, optimizing workflows and ensuring compliance with regulatory requirements.
  • Include irrelevant personal information such as your ethnicity and age.
  • Add skills and experience that do not pertain to an operations manager resume.
  • Forget to proofread. An operations manager resume with errors is unprofessional and will be discarded.

Interview tips

  1. Learn about the company before your interview.

    Researching the business before interviewing for an operations manager role is essential for demonstrating your interest in the company and preparing to discuss how you can contribute to its success. Here are some key areas to research:

    • Organizational structure: Learn about the company’s organizational structure, including key departments, leadership team and reporting relationships. Understand where the operations function fits within the organization and how it interacts with other departments.
    • Operational processes and technologies: Gain an understanding of the company’s operational processes, systems and technologies. Research any proprietary software or tools used in operations management and familiarize yourself with industry best practices.
    • Company goals and initiatives: Learn about the company’s strategic goals, initiatives and priorities. Understand how the operations function contributes to achieving these goals and how you can align your skills and experience with the company’s objectives.

    By conducting thorough research on these areas, you’ll be better prepared to discuss how your skills, experience and qualifications align with the company’s needs and how you can make a valuable contribution as an operations manager. See our job interview guide for additional tips. 

  2. Practice at home.

    Ask a trusted person, someone who can provide genuine feedback, to help you practice behavioral interview questions such as:

    Also, prepare for job-specific questions, including: 

    • How do you approach strategic planning and goal-setting to ensure alignment with organizational objectives?
    • How have you identified inefficiencies and implemented solutions to improve efficiency?
    • Can you provide an example of a time when you successfully led a cross-functional team or project to achieve a specific business objective?
    • Can you discuss your experience with budgeting, financial management and cost control in business operations?
    • How do you foster collaboration and communication across departments to ensure smooth operations and achieve organizational goals?

    Practice your answers and body language. Ask your partner for feedback and jot down your best answers. Being prepared will boost your confidence during the manager position interview.

  3. Prepare questions for your interview.

    Asking questions during a job interview for a manager position demonstrates your interest and engagement in the role. Be sure to inquire about the company culture, team dynamics and opportunities for growth. 

    Here are a few examples of questions you can ask during a business operations manager interview:

    • Can you tell me more about the company’s goals and priorities for the business operations function in the coming year?
    • How does the operations manager role contribute to achieving the company’s strategic objectives?
    • Can you describe the day-to-day responsibilities and key challenges of the operations manager role?
    • What resources and support are available to the operations manager to ensure success in the role?
    • How does the company measure success and performance in the business operations department? What key performance indicators are used?

    To learn more about how this role fits into your career goals, use open-ended questions (How, What, Why) and allow the interviewer to answer before moving on to the next one.

  4. Gather your references.

    As an operations manager, it’s important to gather references before a job interview. Reach out to former colleagues, supervisors, or even direct reports who can vouch for your skills and experience. Having a strong list of references can help demonstrate your management abilities and increase your chances of landing the job.

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