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Wilson Smith
100 Broadway Lane New Parkland, CA, 91010
Cell: (555) 987-1234
wilsmith@example.com
Summary
Energetic Hotel Steward who always finds time to assist guests in getting more out of their stay. Adept at recommending local places for nightlife, organizing busy steward activities and assisting valets in keeping cars moving. Specializes in luxury hotels and resorts.
Highlights
- Very strong organizational skills
- Dedicated to enhancing the guest's stay in any way
- Always energetic and professional
- Believes in dropping everything to assist a guest
- Extensive experience as a concierge
- Expansive knowledge of best places to go in town
Work Experience
May 2010 to February 2015 Helton Hotel – New Parkland, CA Hotel Steward
- Checked bags as guests were checking in and made sure that the bags arrived at the proper room.
- Often assisted the kitchen in delivering room service during late hours.
- Assisted valets in being able to keep the flow of traffic moving along.
June 2003 to May 2010 Glynn Resort – New Parkland, CA Hotel Steward
- Responded immediately to any guest calls for assistance in their rooms.
- Worked with the wait staff to help keep the dining area clean at all times.
- Assisted the pool staff in keeping the pool area stocked with clean towels.
June 1992 to June 2003 Golden Hotel – New Parkland, CA Hotel Steward
- Assisted guests in getting their bags to their rooms after they checked in.
- Monitored front desk calls from guests and responded immediately to any guest emergencies.
Education
1992 Stafford Porter Senior High School, New Parkland, CA High School Diploma