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Madeline Horton
123 Fake Street
City, State, Zip Code
Cell: 000-000-0000
email@email.com
Summary
Energetic Department Store Sales Associate who has developed several successful methods for upselling. Adept at establishing a positive rapport with customers, presenting products and using store products to fill a customer need. Specializes in cosmetics and foot wear.
Highlights
- Very knowledgeable on a broad line of department store products
- Constantly taking classes and going to seminars to improve sales technique
- Displays a professional attitude at all times
- Dedicated to providing only the best customer service
- Always looking for ways to develop repeat customers
- Willing to work weekends and holidays
Work Experience
April 2011 to February 2015 Company Name – City, State Department Store Sales Associate
- Given free reign to develop any sales floor display that would be effective at increasing revenue.
- Was successful at creating a repeat customer base that would help to increase revenue during promotions.
- Exceeded annual sales quota for one year to the point where management felt compelled to offer a bonus.
September 2005 to April 2011 Company Name – City, State Department Store Sales Associate
- Worked closely with marketing group to set up manufacturer marketing displays.
- Assisted in handling customer service issues with unhappy customers.
- Developed an impressive track record that included missing out on monthly sales quotas only five percent of the time.
June 1996 to September 2005 Company Name – City, State Department Store Sales Associate
- Doubled as a customer greeter and sales associate for the cosmetics desk.
- Received the highest customer satisfaction ratings in the store for three consecutive months.
Education
1996 Carolina High School, City, State High School Diploma