AARUSHI KUMAR
Etobicoke,Canada
Innovation distinguishes between a leader and a follower.
Steve Jobs
Summary
Information Security Professional with a passion for aligning security architecture plans and processes with security standards and business goals. Versed in robust network defense strategies. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certificate
Work History
Sr. Technical Associate
Tech Mahindra Ltd
Noida, India
12.2020 - 12.2021
- Quarterly top performer
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Used ticketing systems to manage and process support actions and requests.
- Offered troubleshooting of connectivity issues across networks such as Wi-Fi, cellular, and voice.
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
- Provided Tier 1 IT support to non-technical internal users through desk-side support services.
- Wrote and reviewed tickets to request maintenance to various types of equipment.
- Provided support for networking protocols and characteristics.
- Provided network support services for devices such as hubs, bridges, routers and other hardware.
- Initiated and managed network test facilities to verify network hardness and resilience.
- Performed troubleshooting for Juniper, Cisco and packet analysis.
- Contributed to implementation and support of SNMP monitoring software and other network monitoring tools.
- Escalated emergency technical issues beyond scope to maintain optimum up-time.
- Liaised with cabling infrastructure vendors and domestic and international ISPs.
Data Analyst
VORICK ANALYTICAL RESEARCH Pvt. Ltd
New Delhi, India
11.2018 - 11.2020
- Effective multitasking and handling high volume workload
- Effectively converting data visually using graphs and pie charts to identify areas of attention
- Improved system efficiency and reduced expenses by 19%
- Developed tables, views and materialized views using SQL.
- Updated organizational systems and subsystems to improve and streamline data collection.
- Transformed project data requirements into project data models.
Data Analyst
SHARPTOOLS INDUSTRY, DELHI
New Delhi, India
09.2017 - 10.2018
- Coordinated statistical data analysis, design and information flow.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Researched and resolved issues regarding integrity of data flow into databases.
- Evaluated trends to understand competitive environments and assess current strategies.
Education
Post Graduate Diploma - Information Security Management
09.2022
BACHELOR OF TECHNOLOGY - COMPUTER SCIENCE
05.2017
High School Diploma -
2013
Skills
- L1 Networking
- Network Maintenance and Repair
- Cisco Routers and Switches
- Kali Linux
- Risk Mitigation Plans
- Digital Forensics
- Risk Management Framework
- Wire Shark Software
- Protecting Networks
- Python Programming
Timeline
Sr. Technical Associate - Tech Mahindra Ltd
12.2020 - 12.2021
Data Analyst - VORICK ANALYTICAL RESEARCH Pvt. Ltd
11.2018 - 11.2020
Data Analyst - SHARPTOOLS INDUSTRY, DELHI
09.2017 - 10.2018
Fanshawe College - Post Graduate Diploma, Information Security Management
GURU GOBIND SINGH INDRAPRASTHA - BACHELOR OF TECHNOLOGY, COMPUTER SCIENCE
LADY IRWIN SENIOR SECONDARY SCHOOL - High School Diploma,
Certification
- DOT NET (HCL) (07/2015)
- PHP (HCL) (07/2016)
- B1 German Language Certification(Max Mueller Bhavan)
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