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Lachlan Brownlee
Croydon ,VIC
Summary
Enthusiastic, determined and driven online business owner with over 7 years working with clients to achieve success. Competent in people skills, organization and time management skills. Seeking opportunities to learn more about sales and communication, with client focused strategies.
Overview
12
12
years of professional experience
Work History
Excavator Operator
LOAM Civil
01.2022 - Current
- Harnessed strong interpersonal skills to liaise with various key stakeholders to meet daily goals.
- Adhered to safe worksite practices.
- Prioritized tasks in high pressure environment.
- Undertook physically demanding tasks with positive attitude.
Founder
Trade Armour
03.2020 - Current
- Managed day-to-day business operations.
- Positive communication with customers based on their needs.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Creation of website design using e-commerce platforms.
- Wrote engaging and successful marketing, advertising and website copy.
Landscaper
ACE Contractors
01.2019 - 04.2021
- Working on larger scale commercial landscape and civil jobs.
- Communicating with site supervisor and other team members to ensure smooth and successful operation of the job
- Help in the completion of Dandenong Council Park update worth $1,000,00 and Wyndham Council Park in Werribee worth $14,000,000
Apprentice Landscaper
Parkview Landscape
04.2015 - 12.2018
- Maintained grounds by trimming, weeding and general clean-up.
- Followed planned landscaping designs to determine placement of paving, decking, retaining walls and plants.
Customer Service Representative
The Reject Shop
01.2011 - 03.2014
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Education
Certificate III - Landscaping
Swinburne University of Technology
Melbourne, VIC10.2019
High School Diploma -
Norwood Secondary College
Ringwood, VIC12.2015
Skills
- Active Listening
- Good communicator
- Building Customer Trust and Loyalty
- Self-Motivated
- Team building
- Organization and Time Management
- Highly Efficient and Productive
- G Suite Skills
- Shopify Knowledge
- Microsoft Suite Skills
- Adobe Suite Skills
- Proficient With Facebook Ad Manager
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Business opportunities are like buses, there’s always another one coming.
Richard Branson
Timeline
Excavator Operator
LOAM Civil
01.2022 - Current
Founder
Trade Armour
03.2020 - Current
Landscaper
ACE Contractors
01.2019 - 04.2021
Apprentice Landscaper
Parkview Landscape
04.2015 - 12.2018
Customer Service Representative
The Reject Shop
01.2011 - 03.2014
Certificate III - Landscaping
Swinburne University of Technology
High School Diploma -
Norwood Secondary College