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Lee A. Rowell
Perkinston,Mississippi
Summary
Detail-oriented and knowledgeable Medical Assistant skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. With 10+ years of experience in medical and administrative support. Robust history of accurately documenting patient health information and collecting vital signs. Efficiently schedules appointments and records patient insurance information.
Overview
8
years of professional experience
Work History
Wiggins Primary CareWiggins, MS
Medical Assistant
09.2013 - 01.2021
Job overview
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for over 60 patients daily in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures and care plan instructions.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Obtained pre- and post-treatment vital signs and weight.
- Tested and recorded blood glucose levels.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Called and faxed pharmacies to submit prescriptions and refills.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
The Woman's ClinicGulfport, MS
Medical Assistant
01.2012 - 01.2013
Job overview
- Organized paperwork such as charts and reports for office and patient needs.
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Documented patient medical information, case histories and insurance details for more than 12 patients daily to facilitate smooth appointments and payment processing.
- Supported office staff and operational requirements with administrative tasks.
- Conducted insurance verification and preauthorizations and managed patient charts.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Verified insurance coverage to prepare for upcoming patient appointments.
- Located, checked in and pulled medical records for patient appointments and incomplete charts.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Coordinated customer service, patient scheduling and billing.
- Called patients to confirm scheduled appointments day in advance.
- Enhanced office productivity by handling high volume of callers per day.
- Converted paper charts into digital files and uploaded to EMR system.
- Provided educational documents and pamphlets to patients.
- Organized patient files and streamlined operations to improve efficiency.
- Prepared and maintained accurate digital health records for patients.
- Completed and filed financial documentation for accounting purposes.
- Received payments consisting of cash, check, and credit card transactions with excellent accuracy levels.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
- Prepared initial patient charts for admission.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures and care plan instructions.
- Tested and recorded blood glucose levels.
Education
Blue Cliff College - GulfportGulfport, MS
Associate of Applied Science from Medical Assisting
05.2011
Maranatha Private School Perkinston, MS
High School Diploma
05.2003
Skills
- Medical office administration
- EMR / EHR
- Completing insurance forms
- Patient-focused care
- OB/GYN procedures
- CPR
- Direct Patient Care
- Medical Records Management
- Indirect Patient Care
- Patient Assessments
- Patient Scheduling
- Assisting with physical exams
- Patient Management
- Medical billing and coding
- Chronic disease management
- Phlebotomy
Timeline
Medical Assistant
Wiggins Primary Care
09.2013 - 01.2021
Medical Assistant
The Woman's Clinic
01.2012 - 01.2013
Blue Cliff College - Gulfport
Associate of Applied Science from Medical Assisting
Maranatha Private School
High School Diploma