Xavier Reed

Statham,GA

Summary

Fast learner dedicated to mastering work environment and taking on any and all opportunities that arise. Naturally effective leader and problem solver with a history of success in multiple roles. Eager to continue to grow as a person and as an employee

Overview

years of professional experience

Work History

Store Manager

Batteries Plus

Duluth, United States

10.2016 - Current

Managed business that exceeded $1,000,000 in sales.
Rapid upward progress: Hired as Sales associate 10/17/2016, promoted to Assistant Manager 08/01/2017, Promoted to Store Manager 10/25/2021
As Assistant Manager, took on responsibilities as Commercial Sales Representative and as result, was able to double commercial sales within first year
Maintained positive customer relationships by responding quickly to customer service inquiries.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
Managed inventory control, cash control and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising and general store operations.
Logged operational documents, store-to-store transfers and shipment receipts as set forth in company policy.
Approved regular payroll submissions for employees.
Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
Reviewed sales and gross profit reports to determine options for increasing market growth.
WISE Certified Device Repair Technician
Removed, fixed and replaced components such as LCD screens, home buttons and charging ports.
De-soldered and re-soldered connections between parts and motherboard.
Installed and configured new devices and system components.
Worked with various professional tools and programs to program keyless entry remotes for foreign and domestic automobiles
Trained and coached junior and senior employees on procedures for completing various types of repairs and services on Cellphones, Tablets, Cars, Light Trucks, etc
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Assisted customers with prompt and polite support in-person and via telephone.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.

Swing Manager Trainee

McDonald's

Grafton, WI

08.2015 - 07.2016

Rapid Upward Progress: Started as Crew Member, was promoted to Swing Manager Trainee within first year
Fast Paced work environment that serviced on average 500 customers per day
Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
Motivated staff to perform at peak efficiency and quality.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Oversaw food preparation and monitored safety protocols.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Mentored new team members on POS system operation, customer service strategies and sales goals.

Education

High School Diploma -

Two Rivers High School

Two Rivers, WI

06.2015

Skills

Sales Strategies and Consumer Buying Patterns
Performance Monitoring and Evaluation
Supply Ordering
Staff Supervision and Employee Training
Mathematical Calculation and Reasoning
Administrative Management

Time Management
Multitasking and Organization
Verbal and Written Communication
Program Optimization
Team Development
Problem Anticipation and Resolution

Timeline