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Cookies and Tracking Technologies Policy

Last updated: 27 September 2022

Thank you for visiting a Bold LLC and Auxiliant sarl (“Provider,” “we” or “us”) offering. To help inform you, we provide this notice (“Cookies and Tracking Technologies Policy”) on our family of websites as well as our other related mobile websites, mobile Provider applications (“mobile apps”), services, tools, and other applications that links to this notice (collectively, the “Site”). This Cookies and Tracking Technologies Policy governs your consent to our use, as well as third party partners and vendors, of a variety of cookies and tracking technologies. You can find out more about these technologies and how to control them in the information below. This Cookies and Tracking Technologies Policy forms part of the Provider Privacy Policy available at Privacy Policy.

1. WHAT ARE COOKIES AND OTHER TRACKING TECHNOLOGIES AND HOW DO WE USE THEM?

A cookie us a small text file that is stored in your device by a website that you have visited. Cookies may be placed by the Site (first party cookies) or by third parties (third party cookies) to monitor the use of a website. Cookies will be identified depending on their purpose and functionality. Some types of cookies include, but are not limited to: 

Necessary. These cookies are essential for the Site’s performance and for you to be able to use its features. Necessary cookies will always be dropped since these are needed in order for the Site to function properly. For example, essential cookies include, but are not limited to: cookies dropped to provide the service, maintain your account, provide builder access, payment pages, create IDs for your documents, maintain site security and store your consents. These cookies record the performance of the Site according to your interactions with it. We may use cookies/tracking technologies required for system administration, to prevent fraudulent activity, improve security or allow you to make use of shopping cart functionality.

Analytics. These cookies analyze our visitors’ use of our Site as well to offer you a better experience. Analytic related cookies used on our Site do not identify who you are nor allow us to send you targeted advertising. For example, we may use cookies/tracking technologies for analytics related purposed to: (a) determine the number of visitors to our Site, identify how visitors move around the Site and, in particular, which pages they visit. This allows us to improve our Site and our services.; and (b) determine, if data is available, from where in the world our Site is being visited so that we can ensure sufficient coverage. More specifically, and as an example, Provider uses Google Analytics session cookies to provide meaningful reports about site visitors. Google Analytics cookies do not collect personal data about Site visitors. We have also engaged other third-party providers to analyze the activities of visitors to this Site, and its authorized use of cookies and other tracking technologies enable it to have access to information of visitors to this Site including non-public information about you to determine your user traits and preferences to better understand user conversion rates.

Performance and Personalization. These cookies make it possible for us to give you access to a customized experience.  Personalization cookies are used to deliver content, including ads, relevant to your interests on our Site and third-party sites based on how you interact with the different elements in our site, as well as track the content you access (including video viewing). We may also collect computer and/or connection information to tailor your experience to fit your needs. During some visits, we may use software tools to measure and collect session information, including page response times, download errors, session information, and page interaction information.

Advertising. These cookies are placed by third-party companies to deliver targeted content based on relevant topics that interest you (for example, providing you with Facebook ads that would interest you), and allow you to better interact with social media platforms such as Facebook. We may use advertising tracking technologies to deliver content, including ads, relevant to your interests on our Site and third-party sites based on how you interact with our advertisements or content as well as track the content you access (including video viewing).

Our goal is to collect and use only that information that we think is required for our legitimate business interests, in order to better understand your interests and improve your experience of using the Site.Cookies set via our Site include those listed below in Section 2.

2. CONTROLLING AND DELETING COOKIES AND TRACKING TECHNOLOGIES

When you accessed this Site for the first time, or if you have not set your cookie preferences yet, depending on your location, you may be prompted to accept or decline the use of cookies, other than those which are essential. The Help function within your browser will also be available to guide you on setting your cookie preferences. If cookie preference settings are available in your country, you can change them at any time by accessing your account and clicking on My Settings – Privacy Settings. If you have not created an account with us you can manage your cookie preferences by clicking here or through the Settings page of your browser. Note also that in some cases, restricting, removing or refusing to accept cookies may reduce or prevent the functionality of the Site.

The following is a list of cookies dropped on the Site. When you accept cookies you also allow collection and sharing of your personal data with third party vendors.  Even though we are not responsible for third-party policies or practices, we make our best efforts to ensure that these third-party vendors have privacy policies in place that comply with applicable privacy laws. We try to keep this information current, and will add to and subtract from the chart below from time to time, but it is provided as a courtesy and may not be current or accurate. Please contact the applicable third parties regarding their privacy and data security policies and practices. You can also find out more information on their policies by accessing their webpages.

COOKIE NAMEDESCRIPTIONDURATIONPROVIDERCATEGORY
_fbpUsed by Facebook to deliver a series of advertisement products such as real time bidding from third-party advertisers.3 monthsFacebookAdvertising
_uetsidThis is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website. Expires 30 minutes after the browsing session ends. For more information, please visit https://advertise.bingads.microsoft.com/en-us/resources/policies/remarketing-in-paid-search-policies30 minutesBingAdvertising
_uetvidUsed to track visitors on multiple websites, in order to present relevant advertisement based on the visitor’s preferences.16 daysBingAdvertising
frThis cookie is set by Facebook to determine if the user is currently logged into their Facebook account.3 monthsFacebookAdvertising
IDEUsed by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.1.5 yearsGoogle Double ClickAdvertising
MRAnalytics cookie that’s used to pass user action information to the Bing advertising network.7daysBingAdvertising
MUIDThis cookie is an analytics service provided that connects data from the Bing advertising network with actions performed on the Website.4 weeksBingAdvertising
__insp_norec_sessInspectlet uses the Cookies to keep a session information track. These Cookies are needed to accurately understand how visitors navigate the Website.1 yearInspectletAnalytics
__insp_nvInspectlet uses the Cookies to keep a session information track. These Cookies are needed to accurately understand how visitors navigate the Website.1 yearInspectletAnalytics
__insp_slimInspectlet uses the Cookies to keep a session information track. These Cookies are needed to accurately understand how visitors navigate the Website.1 yearInspectletAnalytics
__insp_targlptInspectlet uses the Cookies to keep a session information track. These Cookies are needed to accurately understand how visitors navigate the Website.1 yearInspectletAnalytics
__insp_targlpuInspectlet uses the Cookies to keep a session information track. These Cookies are needed to accurately understand how visitors navigate the Website.1 yearInspectletAnalytics
__insp_widInspectlet uses the Cookies to keep a session information track. These Cookies are needed to accurately understand how visitors navigate the Website.1 yearInspectletAnalytics
_CEFTStore page variants assigned to visitors for A/B performance testing.1 yearCrazy EggAnalytics
_gaThis Cookie is set by Google Analytics (a web analytics service provided by Google, Inc. – “Google”), and is used to distinguish users on the Website to generate statistical information about their use of the Website. This helps us improve the Website. The information generated by this Cookie may be transmitted to and stored by Google on servers in the United States. For more information, visit here: https://policies.google.com/technologies/partner-sites. You may also install a Google Analytics opt-out browser add-on by going here: https://tools.google.com/dlpage/gaoptout?hl=en.Source: Google Analytics2 yearsGoogle AnalyticsAnalytics
_ga_*Used to persist session state by Google Analytics.2 yearsGoogle Analytics 4Analytics
_gac_gb_*Contains campaign-related information. If the Provider has linked their Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt out.90 daysGoogle Analytics 4Analytics
_galiThe cookie is created and used by Google Analytics to determine which links on a page that are being clicked.30 secondsGoogle AnalyticsAnalytics
_gatUsed to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_.1 minuteGoogle AnalyticsAnalytics
_gat_gtag_UA_*The cookie is created and used by Google Analytics to store a unique user ID1 minuteGoogle AnalyticsAnalytics
_gat_UAThe cookie is created and used by Google Analytics to throttle the request rate.1 minuteGoogle AnalyticsAnalytics
_gidThe cookie is created and used by Google Analytics for the visitor reports. Used to distinguish users.1 dayGoogle AnalyticsAnalytics
_pin_unauthUsed by Pinterest to track the usage of services.1 yearPinterestAnalytics
ajs_anonymous_idUsed to distinguish anonymous (i.e. not logged in) users. https://segment.com/legal/privacy/1 yearSegmentAnalytics
ajs_user_idThese cookies are used to record the amount of people that visit our site, and track whether you’ve visited before.1 yearSegmentAnalytics
ci_idCookie is set and used by the Google Analytics to identify conversation.1 yearGoogle AnalyticsAnalytics
fs_uidCookie is set and used by FullStory to maintain session count at Fullstory’s end30 minutesFull StoryAnalytics
fs_userCreated to track if Full Story is enabled for the user or not.1 dayFull StoryAnalytics
ki_rInitial document referrer when available for targeting purposes5 yearQualarooAnalytics
ki_sCurrent state of any survey the user has viewed or interacted with5 yearQualarooAnalytics
ki_tTimestamps and view counts5 yearQualarooAnalytics
mixpanelpropsCookie created by the builder and read by EB-API to send the properties with the server side Mixpanel eventsSessionInternal – BuilderAnalytics
mp_*_mixpanelCookie is used by the Mixpanel to capture the user’s traits/properties1 yearMixpanelAnalytics
screenWidthcreated by segment.jsSessionInternal – Common segment.jsAnalytics
SEO_Page_PathHelps in tracking, to determine from which SEO page/URL user clicked for Builder link27 yearInternal-WordpressAnalytics
zionV2Created by dashboard5 yearsInternal – DashboardAnalytics
_gcl_auUsed by Google AdSense for experimenting with advertisement efficiency across web sites using their services.It’s the first party cookie for “Conversion Linker” functionality – it takes information in ad clicks and stores it in a first-party cookie so that conversions can be attributed outside the landing page.90 daysGoogle Tag ManagerNecessary
acc_sessionCookie is created by accountsSessionInternal – AccountsNecessary
accountSignInAttemptCookie is created by accountsSessionInternal – AccountsNecessary
accountSignUpAttemptCookie is created by accountsSessionInternal – AccountsNecessary
ARRAffinityARRAffinity cookie is used to control the effective loading of the website and to ensure that all user requests are directed to the same server in any browsing session.SessionAzureNecessary
ARRAffinitySameSiteLoad-balancing cookie to route the request made through a web browser to the same server in any browsing session.SessionAzureNecessary
AuthCookie is created and maintained by accounts for user’s claim (encrypted)5 yearsInternal- AccountsNecessary
BDLPCokie created when coming from bd flow LPSessionInternal – BuilderNecessary
be_cl_useractionUsed to read updated cover letter action of user by extension1 yearInternal – DashboardNecessary
be_doc_useractionUsed to read updated document action of user by extension1 yearInternal – DashboardNecessary
boldsigninstateCookie is created by accounts5 yearsInternal – AccountsNecessary
clbDocTraitsCookie created by builder, read by EB-API to send docTraits from server side eventsSessionInternal- BuilderNecessary
disabletestsCookie is used by all components to disable all the experiments (testing purpose)SessionInternal- BuilderNecessary
docTraitsCookie created by builder, read by EB-API to send docTraits from server side eventsSessionInternal – BuilderNecessary
DocumentIDCreated to store the current documentIDSessionInternal- BuilderNecessary
firstTimeUserCookie created by builder – to check firstTimeUser or notSessionInternal – BuilderNecessary
G_ENABLED_IDPSUsed for “Sign in with Google”ForeverGoogleNecessary
GAClientIDCookie created by ECom team on payment page.1 dayInternal- ECOMNecessary
gtmvaluesNeed to identify pixel fire on success of Registration / Order ConfirmationSessionInternal – BuilderNecessary
h2premimumCreated by ECOM on payment confirmation page1 dayInternal- ECOMNecessary
MPRSUBSCreated by ECOM on payment confirmation page1 dayInternal- ECOMNecessary
refCreated by visitor service to set the referrer ID of visitor5 yearInternal- VisitorNecessary
runtestCookie is used by all components to set custom variants for some of the experiments (testing purpose)SessionInternal- BuilderNecessary
ShowTnCLinkCookie created by builder – to show TnCLinkSessionInternal- BuilderNecessary
subsCookie created by ECom team on payment confirmation page.1 dayInternal- ECOMNecessary
user-actionsCookie created by ECom team on payment confirmation page.SessionInternal – ECOMNecessary
user-stateCookie created by ECom team on payment confirmation page.1 dayInternal – ECOMNecessary
UserStatusCookie is created and maintained by accounts for user’s info5 yearsInternal – AccountsNecessary
UTMFirstTouchCookieCookie is used by the mixpanel so that they can be referenced on subsequent sessionsSessionInternal – BuilderNecessary
UTMLastTouchCookieCookie is used by the Mixpanel so that they can be referenced on subsequent sessionsSessionInternal – BuilderNecessary
visitinfoCreated by visitor service for the visitor’s info.SessionInternal – VisitorNecessary
vssessionuidCreated by visitor service for the visitor’s session idSessionInternal – VisitorNecessary
vstrCreated by visitor service for the visitorID5 yearsInternal – VisitorNecessary
vstrTypeCreated by internal common segment to track new or returning visitor5 yearsInternal – VisitorNecessary
vsuidCreated by visitor service for the visit IDSessionInternal – VisitorNecessary
vsutmsCreated by visitor service for the utm parameters of a visitors.5 yearsInternal – VisitorNecessary
bm_miThis cookie is used to analyze traffic to determine if it is automated traffic generated by IT systems or a human user.2 hoursAkamaiNecessary
bm_svThis cookie is used as part of the “Session Validation” detection method and keeps track of the number of HTML pages and Ajax requests the client makes.2 hoursAkamaiNecessary
bm_szThis cookie is used as part of the “Behavior Anomaly” detection method. It references the telemetry collected during the session.4 hoursAkamaiNecessary

3. ADDITIONAL INFORMATION

A few additional important things you should know about our use of cookies/tracking technologies on our Site:

  • We offer certain features that are available only through the use of tracking technologies.
  • We use both session and persistent tracking technologies. Tracking technologies (e.g., cookies) can either be persistent (i.e., they remain on your computer until you delete them) or temporary (i.e., they last only until you close your browser).
  • You are always free to decline tracking technologies through your browser, although doing so may interfere with your use of the Site. You may be able to set your cookie preferences in your account profile, by accessing My Account – Settings – Privacy Settings or refer to the help section of your browser, browser extensions, or installed applications for instructions on blocking, deleting, or disabling tracking technologies such as cookies.
  • We encode and protect the tracking technologies that Provider sets, so that only we can interpret the information stored in them.
  • You may encounter tracking technologies/cookies from our third-party service providers, that we have allowed on our Site that assist us with various aspects of our  operations and services, such as Google Analytics.
  • You also may encounter tracking technologies from third parties on certain pages of the Site that we do not control and have not authorized. (For example, if you view a web page created by another user, there may be a cookie placed by that web page).

4. CONTACT US

For any queries in relation to this Cookies and Tracking Technologies Policy please contact us at privacy@bold.com or write to us at Auxiliant sarl, 1A, rue Thomas Edison, L-1445 Strassen, Luxembourg