2325 Via Clemente Apt. #1, Carlsbad, CA 92008 | H: (360) 627-0766 | firstname.lastname@example.org
Results-oriented, resourceful, and honorably discharged veteran with an exceptional track record of success with multiple organizations including the U.S. Coast Guard and Little Caesars. Expert in providing administrative support and outstanding customer service to clients and patrons. Strong work ethic with a talent for flourishing in fast-paced, high-pressure environments. Superb organizational, communication, interpersonal, and performance management capabilities combined with a strong desire to provide innovative solutions and unmatched service in a wide range of roles and functions. Committed to adding dynamic enthusiasm and positive energy to a team based environment and can excel independently as a reliable, consistent, internally motivated performer, requiring minimal direction to deliver outstanding results.
Customer Service Training and Development File and Record Maintenance Relationship Management Microsoft Office Report Generation and Analysis
08/2013 to 05/2014 Customer Service Representative T-Mobile Bellingham, WA Effectively handled and troubleshot issues including billing questions, upgrades, and exchanges. Recipient of exceptional customer reviews. General Manager Little Caesars Lynden, WA Rapidly promoted from Assistant Manager to General Manager. Spearheaded store operations and achieved best-in-franchise sales. Conducted interviews, hired, and trained employees. Analyzed trends to accurately forecast sales trends. Petty Officer Third Class United States Coast Guard Long Beach, CA Stationed on an 87′ Cutter and selected as the ship’s Health and Wellness Coordinator, Surface Swimmer, member of both the Boarding and Rescue Teams, and the Rescue and Survival Equipment Systems Manager. Transitioned to an office setting in 2008 in Long Beach, CA, managed building security, and served as a front office secretary. Transferred to Galveston, TX, in 2009 to leverage law enforcement and search and rescue skills. Honorably discharged in 2010. General Studies American Military University GPA: 3.7 General Studies Whatcom Community College Bellingham, WA Received college credits while enrolled in high school.
08/2010 to 07/2013
10/2006 to 06/2010