Best customer service cover letter examples

Kellie Hanna, CPRW
By Kellie Hanna, CPRW, Career Advice ExpertRated 4.5/5 Stars
Last Updated: September 15, 2023
  • 30% higher chance of getting a job
  • 42% higher response rate from recruiters

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Excellent customer service is vital for companies that want repeat business. Research by HubSpot showed that 93% of customers are likely to return if they received above-par service,  and in a recent study by Zendesk, more than half of respondents said they would consider taking their business elsewhere after one bad customer service experience. 

It’s not surprising, then, that customer service professionals are highly valued in most companies and organizations, including banks, retail establishments and government agencies. 

Jobs in this field can be competitive, but we can help you write a cover letter to pair with your resume and outshine the competition to get a great customer service job.

We’ll help you build a cover letter and create a professional customer service resume or CV to accompany it. Plus, we offer some great administrative resume examples and CV examples to help you get started on your way to a great job! 

Cover letter examples for top customer service jobs

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Use our cover letter examples as inspiration to write a perfect cover letter with our Cover Letter Builder. We guide you through each section of your cover letter and provide expert phrases you can include in just a few clicks.

Customer service cover letter FAQ

1. What qualifications do employers look for in customer service?

Although a bachelor’s degree is not always required for jobs in customer service, having one will give you an edge over the competition for most jobs in the industry. Soft skills are invaluable in this field, especially:

  • Interpersonal skills
  • Patience
  • Problem-solving 
  • Active listening
  • Negotiation
  • Persuasion
  • Flexibility
  • Time management
  • Collaboration

2. Why should I use customer service cover letter examples?

Customer service cover letter examples are a great way to get ideas for crafting your own customer service cover letter. They can inspire you when choosing a customer service cover letter template to display your job-relevant qualifications.

3. What is the outlook for a career in customer service?

The United States Bureau of Labor Statistics estimates that there will be an average of 389,400 job openings every year in the customer service field through 2026.

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