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Talk to our friendly customer service team or find your
answer in the FAQ below.
AUX*MyPerfResume and BLD*Resume are the billing descriptors that may appear on your bank statement.
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Call us during our business hours to reach our customer service team.
United States
855-213-0348
Monday-Friday
8am-8pm CST
Saturday
8am-5pm CST
Sunday
10am-6pm CST
Canada
855-213-0348
Monday-Friday
8am-8pm CST
Saturday
8am-5pm CST
Sunday
10am-6pm CST
United Kingdom
0808-189-0676
Monday-Friday
9am-9pm GMT
Saturday
9am-9pm GMT
Sunday
9am-9pm GMT
Australia
800-758-379
Monday-Friday
8am-8pm AEST
Saturday
8am-5pm AEST
Sunday
10am-6pm AEST
New Zealand
0800-005-199
Monday-Friday
8am-8pm NZST
Saturday
8am-5pm NZST
Sunday
10am-6pm NZST
Other
855-213-0348
Monday-Friday
8am-8pm CST
Saturday
8am-5pm CST
Sunday
10am-6pm CST
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Frequently Asked Questions
- How do I cancel my subscription?
The easiest way to cancel your subscription is to call our friendly award-winning team. Find the number for your country and business hours above.
You may also cancel your subscription by logging into your account. First, click My Account on your dashboard, click My Settings, click Subscription on the left, and then click Cancel Subscription at the bottom of the page.
- How do I check for My Perfect Resume transactions on my billing statement?
If you made a purchase before 08/25/2019, My Perfect Resume will appear on your billing statement as one of the following:
AUX*MyPerfResume
BLD*Resume - What's included in the Full Access plan?
A Full-Access My Perfect Resume plan includes the following benefits:
- Unlimited downloads of your resumes and cover letters.
- Download, print, or send your resumes and cover letters in MS Word and PDF.
- Build your unique and personalized story to persuade employers you're right for the job, with the "Talk About My Resume" feature.
- "Personalized Questions from Resume" feature, in which you receive a personalized list of interview questions that you'll most likely be asked, along with expert answers.
- "Job Offer Calculator" feature, in which you can check if your job offer is competitive with the market, and learn how to negotiate a better offer.
- How do I reset my password?
Get an email with a link to reset your password by clicking this link.
- Do you provide professional resume writing?
We do! Get an expert resume writer to write your resume for you by clicking this link. If you want an expert to review your resume, click this link.
- How do I turn off notifications?
In the Google Chrome browser, follow these steps.
In the Mozilla Firefox browser, follow these steps.
In the Apple Safari browser, follow these steps.
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