Contact MyPerfectResume

If you made a purchase, MyPerfectResume will appear on your billing statement as one of the following: MYPERFECTRESUME.COM, MYPERFECTRESUME, or BLD*MYPERFECTRESUME. 

Check which of the options below applies to you and see the corresponding instructions on how to permanently delete your data.

CCPA Registered Customer:

You can request that we delete all the information we have gathered about you or request a copy of this information by logging into your account, opening the Privacy Policy page, and following the instructions in section 6(e) or 6(g). Let us know if we can help you with anything else!

CCPA Soft Registrations:

Access our login page and click the option “I didn’t create an account” or “I didn’t make an account.” You will then receive an email, and after you follow its instructions, we will be able to verify your identity. After we verify your identity, you can manage your data by accessing our Privacy Policy and following the instructions in section 6(e) or 6(g).

To log in to your MyPerfectResume account, click “Login” at the top right of the page and fill in your information. Click “submit” once you’re done, and you should be directed to your dashboard.

If you’re having trouble using your password for any reason or have forgotten your password, click “forgot your password” to receive an email with the link to reset it. If you do not receive an email from us within a few minutes, please check your spam folder.

When you sign in, click “forgot your password” located directly below the email and password text boxes. Follow the instructions, and you will receive an email with a link to reset your password.

We offer mobile-friendly tools, expert guidance, and professional resume examples to help you create your best resume. Here are a few key benefits of Full Access to MyPerfectResume’s Resume Builder:

• Professional templates: Access to our professionally designed resume templates and unlimited downloads of your resumes and cover letters. 
• Personalized ResumeCheck™ score: Scan your resume for detailed suggestions to boost its strength. Easily implement suggested changes from any device. 
• Cover Letter Generator: Create a cover letter alongside your resume, or start from scratch with tailored prompts and job-specific content ideas.
• Bold.pro online profile: Turn your resume into a bold.pro profile with an analytics dashboard to track views and insights.
• Career development webinars: Access expert-led sessions covering interview strategies, salary negotiation, and long-term career growth.

Getting started is easy—simply follow the prompts in MyPerfectResume’s online Resume Builder to make a resume or improve your existing resume quickly and easily. 

We’re sorry for the inconvenience! You can easily download a .txt version of your resume or cover letter any time by logging into your account, locating your documents, selecting “download,” and choosing the file format you need.

Here are a couple of other fixes you can try:

• Ensure you’re in the right account and that it’s activated.
• Log out and log in to check if that resolves the issue.
• Make sure you’re using the Google Chrome browser. Clear the cookies and cache, and then try downloading the file again.
• Confirm that the credit card information on file is up to date.

If the problem persists, please contact the MyPerfectResume customer support team by phone, email, or chat, and we will gladly assist you in resolving this issue. 

Make sure the document you’re trying to upload to MyPerfectResume’s online Resume Builder or Cover Letter Generator is in one of the formats our website accepts: DOC, DOCX, PDF, ODT, HTML, RTF, TXT.

To print your resume or cover letter, you can try one of these options:

• Use the printing option from the website.
• Download the document as a PDF, Word, or Rich Text Format file to your device and print it.
• Send yourself an email with a copy of your resume or cover letter, and then print it.

Ensure that your printer is turned on and connected to the device you’re trying to print from. If you still have issues printing your document, please contact us.

If you are experiencing spacing issues with your resume, such as printing on multiple pages or excessive space between sections, log in to your MyPerfectResume account and try the following steps:

• Go to “resumes” and select the document you wish to edit.
• Once in the document, scroll down and click “formatting.”
• Click “custom” from the menu that appears.

The new options will allow you to customize the top, bottom, and side margins, as well as the line spacing and font size. Once you have adjusted your document, download the resume or cover letter.

We recommend using Google Chrome, as it is the most compatible browser with MyPerfectResume’s Resume Builder. Here are two ways you can try to fix the issue:

• Download the document to your computer and then upload it to MyPerfectResume again before sending it.
• Download the document to your computer and send it to the recruiter/hiring manager from your email.

If the recruiter or hiring manager is still unable to open your resume or cover letter, please contact our staff.

We highly recommend using the Google Chrome browser with MyPerfectResume’s online Resume Builder. If you’re using MyPerfectResume with a work computer, it may have a firewall that blocks access to certain websites due to company internet policies.

If you’re using a personal computer, try these options to see if it resolves the issue:

• Refresh the page.
• Clear your cache.
• Use incognito mode.

If all else fails, a customer service representative is ready to help you.

If the password reset is looping and redirecting you to the reset password repeatedly, try the steps below to resolve the issue:

• Open a new tab or browser.
• Refresh your page by clearing your cache and cookies or by deleting your browsing history. You may also do this by simultaneously pressing Control + Shift + Delete.

Once done, please visit MyPerfectResume and log in to your account by entering your username and password. If problems persist, please contact our customer service team.

If your computer suddenly stops responding, you may be experiencing a system lock-up issue. Try unplugging all devices from your computer and then unplugging the computer from the wall. Then plug the computer back in and attempt to restart.

You can also try a different browser. Google Chrome is our most compatible browser. Delete the cookies and cache before returning to the MyPerfectResume site.

The primary reason why this might happen is due to an unstable internet connection.

Make sure that your device is connected to the internet. MyPerfectResume’s Resume Builder might not save your work if you lose internet connection, because the changes are saved in real-time.

If your internet connection is stable, try using a different browser—Google Chrome is our most compatible browser—or deleting the cookies and cache.

To have been charged by MyPerfectResume, your bank statement will read MYPERFECTRESUME.COM, MYPERFECTRESUME, or BLD*MYPERFECTRESUME.

Free to contact us by phone, email, or chat to verify and review your account details. 

If you didn’t receive a subscription, cancellation, or refund email, check your email’s spam or junk folder. Based on your email preferences, messages may be getting redirected there.

If you want to unpublish your professional profile and make it no longer visible, follow these steps:

• Go to Your Account Settings – Navigate to your account settings.

• Find the Unpublish Option – Under the Privacy Settings, locate the option to unpublish your profile.

• Confirm Your Action – Follow the prompts to confirm that you want to unpublish your profile.

Once unpublished, your profile will no longer be publicly accessible. If you need further assistance, please contact our support team.