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Frequently Asked Questions

• How do I cancel my subscription?

  The easiest way to cancel your subscription is to call our friendly award-winning team. Find the number for your country and business hours above.

  You may also cancel your subscription by logging into your account. First, click My Account on your dashboard, click My Settings, click Subscription on the left, and then click Cancel Subscription at the bottom of the page.

• How do I check for My Perfect Resume transactions on my billing statement?

  If you made a purchase before 08/25/2019, My Perfect Resume will appear on your billing statement as one of the following:
  AUX*MyPerfResume
  BLD*Resume

• What's included in the Full Access plan?

  A Full-Access My Perfect Resume plan includes the following benefits:

  • Unlimited downloads of your resumes and cover letters.
  • Download, print, or send your resumes and cover letters in MS Word and PDF.
  • Build your unique and personalized story to persuade employers you’re right for the job, with the “Talk About My Resume” feature.
  • “Personalized Questions from Resume” feature, in which you receive a personalized list of interview questions that you’ll most likely be asked, along with expert answers.
  • “Job Offer Calculator” feature, in which you can check if your job offer is competitive with the market, and learn how to negotiate a better offer.
• How do I reset my password?

  Get an email with a link to reset your password by clicking this link.

• Do you provide professional resume writing?

  We do! Get an expert resume writer to write your resume for you by clicking this link. If you want an expert to review your resume, click this link.

• How do I turn off notifications?

  In the Google Chrome browser, follow these steps.
  In the Mozilla Firefox browser, follow these steps.
  In the Apple Safari browser, follow these steps.