5 Common Front Desk Receptionist Interview Questions & Answers

Kellie Hanna, CPRW
By Kellie Hanna, CPRW, Career Advice Expert Last Updated: March 08, 2024

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The job search takes patience and tenacity. After crafting an eye-catching resume and a strong cover letter, you are faced with the initial interview, often including interview questions for receptionist roles or similar positions. It is crucial that you stand out during this face-to-face meeting, showing the hiring manager that you are not only serious about the job but also a perfect fit for the company. With competition for positions being fierce, making a good first impression is essential. Whether you bring years of work experience or you are a recent graduate, preparing for common interview questions for receptionist roles or any other job interview is necessary.

One of the best ways to be prepared is to anticipate the interview questions for receptionist roles that will be asked of you. Some of the inquiries will be general in nature, such as "why should we hire you?" or "what are your strengths?" Other questions will be tailored to the specific position that you are applying for. Make sure that you have done your research about some of the common questions and are prepared with proper responses. The following are some typical front desk receptionist interview questions and answers to help you wow your interviewer.

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What are the qualities of a good receptionist?

A good receptionist is detail-oriented, comfortable with juggling multiple projects simultaneously, organized, and an excellent communicator. Since receptionists need to be familiar with telephone systems, having that experience and a pleasant telephone voice is critical.

What do you wear to a receptionist interview?

What you wear to a receptionist interview depends on your industry. For example, a receptionist at a law firm would dress differently than a receptionist at a tech company. Look at the company’s website to get a sense of their dress code, or ask your contact in recruiting about the proper attire. If all else fails, business casual is the safest bet.

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What do you do when you are a receptionist?

Receptionists answer phone calls and handle visitors. They also manage the company directories, and give instruction to visitors and vendors when requested. Often they accept packages, order office supplies, and restock the kitchen at their place of work. Your industry and the company you work for will determine any additional receptionist duties.

Why is a receptionist important to an organization?

Receptionists are the first face most people see at an organization. As a result, their job is to manage communication from external sources, including vendors, visitors, and other office staff. Doing your job well as a receptionist requires a variety of hard and soft skills, but being organized. and friendly are critical

These common front desk receptionist interview questions and answers should help better prepare you for your next interview. A successful face-to-face will help ensure that you are asked back for a follow-up interview.

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Common Front Desk Receptionist Interview Questions & Answers


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