Florida AI Exposure: 447,000+ Jobs at Risk From Automation in 2026

Artificial intelligence (AI) is poised to reshape Florida’s labor market, creating what we call the “AI Jobquake.” According to the newly released MyPerfectResume Florida AI Exposure Report, which synthesizes data from the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS) program and Microsoft’s Working with AI study, roughly 447,170 jobs in the Sunshine State now face meaningful AI exposure.

While these roles won't vanish overnight, the state's unique economic mix of tourism, hospitality, and professional services creates a high-stakes environment for automation. Concentrated heavily in major metro hubs, this disruption will hit service, clerical, and professional roles hardest. 

As AI begins to handle the day-to-day responsibilities of Florida's workforce, the local labor market faces a turning point: Workers must adapt, reskill, and emphasize the human skills that algorithms cannot replicate.

What This Report Covers

This report examines how exposure to AI is distributed across Florida’s labor market, focusing on where risk concentrates and how it compares nationally. Specifically, the analysis covers:

• A statewide ranking of occupations most exposed to AI-driven task automation
• The concentration of exposed jobs across the state’s largest metropolitan areas
• How Florida’s AI exposure profile aligns with or diverges from national patterns

Key Findings

• Florida has about 447,170 jobs with meaningful exposure to AI. Figures are based on AI task applicability scores, which estimate how much of a job's day-to-day responsibilities AI systems can handle. 
• Customer service representatives are the most exposed. With 238,300 workers and a score of 44%, this is the largest exposed occupation by headcount.
• Language and translation work shows especially high exposure. Interpreters and translators have 98% coverage (AI can assist with nearly all core tasks), 88% completion (AI can independently finish most tasks start to finish), and an overall AI exposure score of 49%.
• High-wage roles are not immune. Personal financial advisors earn $157,670 on average and have a 35% score.
• Exposure is metro-concentrated. The Miami-Fort Lauderdale-West Palm Beach metro area accounts for approximately 127,260 jobs at risk, driven by large contact centers and employers in finance and hospitality.
• The wage mix is bimodal. Large numbers of low- and mid-wage service jobs coexist with pockets of high-wage professional roles, thereby increasing the scope of disruption across income brackets.
• The data reveals a surprising comparison. Florida’s 238,300 customer service jobs account for roughly 9% of the national customer service workforce, thereby concentrating a national vulnerability in one state.

Top 10 Most Exposed Jobs in Florida

These are the 10 largest occupations in Florida with meaningful AI exposure.

1. Customer Service Representatives

• State workers employed: 238,300
• Annual mean wage: $42,200
• AI exposure score: 44%

2. Management Analysts

• State workers employed: 74,030
• Annual mean wage: $98,630
• AI exposure score: 35%

3. Counter & Rental Clerks

• State workers employed: 29,150
• Annual mean wage: $42,980
• AI exposure score: 36%

4. Personal Financial Advisors

• State workers employed: 21,230
• Annual mean wage: $157,670
• AI exposure score: 35%

5. Public Relations Specialists

• State workers employed: 18,500
• Annual mean wage: $68,870
• AI exposure score: 36%

6. Data Scientists

• State workers employed: 9,480
• Annual mean wage: $117,670
• AI exposure score: 36%

7. Advertising Sales Agents

• State workers employed: 5,690
• Annual mean wage: $69,280
• AI exposure score: 36%

8. Concierges

• State workers employed: 5,350
• Annual mean wage: $35,680
• AI exposure score: 40%

9. Web Developers

• State workers employed: 4,530
• Annual mean wage: $90,250
• AI exposure score: 35%

10. Interpreters & Translators

• State workers employed: 4,500
• Annual mean wage: $54,790
• AI exposure score: 49%

Metro Level Analysis

AI exposure is not evenly distributed across Florida; it clusters most heavily in major metropolitan labor markets where large employers concentrate routine and scalable work.

Miami-Fort Lauderdale-West Palm Beach

127,260 jobs at risk of AI: Exposure concentrates here because large hospitality, finance, and contact center employers staff massive customer support and transactional operations that AI can assist or complete. 

The top five most exposed jobs in the Miami area are:

1. Customer service representatives: 65,550 workers, $42,460 wage, 44% exposure
2. Management analysts: 21,480 workers, $107,670 wage, 35% exposure
3. Counter and rental clerks: 9,350 workers, $49,340 wage, 36% exposure
4. Personal financial advisors: 7,180 workers, $169,270 wage, 35% exposure
5. Public relations specialists: 5,530 workers, $72,880 wage, 36% exposure

Tampa-St. Petersburg-Clearwater

67,510 jobs at risk of AI: The region’s mix of tourism, retail, and large corporate back offices concentrates customer-facing and clerical work that AI systems can scale to perform. 

The top five most exposed jobs in the Tampa area are:

1. Customer service representatives: 35,920 workers, $42,830 wage, 44% exposure
2. Management analysts: 10,520 workers, $98,670 wage, 35% exposure
3. Personal financial advisors: 4,490 workers, $146,450 wage, 35% exposure
4. Counter and rental clerks: 3,740 workers, $39,720 wage, 36% exposure
5. Public relations specialists: 2,970 workers, $66,610 wage, 36% exposure

Orlando-Kissimmee-Sanford

59,990 jobs at risk of AI: Heavy tourism and entertainment sectors, plus large service hubs, create many routine hospitality and administrative roles vulnerable to task automation. 

The top five most exposed jobs in the Orlando area are:

1. Customer service representatives: 36,200 workers, $41,570 wage, 44% exposure
2. Management analysts: 7,280 workers, $95,720 wage, 35% exposure
3. Counter and rental clerks: 4,070 workers, $39,080 wage, 36% exposure
4. Public relations specialists: 2,490 workers, $69,250 wage, 36% exposure
5. Personal financial advisors: 1,990 workers, $148,820 wage, 35% exposure

Jacksonville

35,940 jobs at risk of AI: A regional mix of logistics, finance, and healthcare yields many transactional and customer-facing roles that AI can augment. 

The top five most exposed jobs in Jacksonville are:

1. Customer service representatives: 19,200 workers, $43,380 wage, 44% exposure
2. Management analysts: 6,510 workers, $96,570 wage, 35% exposure
3. Counter and rental clerks: 2,000 workers, $39,980 wage, 36% exposure
4. Personal financial advisors: 1,800 workers, $170,100 wage, 35% exposure
5. Public relations specialists: 1,130 workers, $71,530 wage, 36% exposure

Statewide Analysis

Service Scale & Routine Tasks Concentrate Risk

Florida’s exposure is driven by the sheer scale of employment in customer service and clerical roles. With 238,300 customer service workers and 29,150 counter and rental clerks statewide, the AI Jobquake will first change how large teams handle inquiries, bookings, and transactions.

Language & Specialized Roles Are Highly Exposed

Interpreters and translators score 49% on exposure, thanks to 98% coverage and 88% completion, indicating that AI is already capable of assisting with, and in many cases completing, language tasks. Passenger attendants and other routine service roles show similarly high scores.

A Mixed Wage Profile Expands the Stakes

Most exposed jobs cluster in lower and mid-wage bands: concierges ($35,680), telemarketers ($36,990), counter clerks ($42,980), but exposure also touches high wage occupations like personal financial advisors ($157,670) and data scientists ($117,670), meaning disruption will span income levels.

National Comparison

Florida mirrors national patterns by exposing large volumes of customer-facing and clerical work to AI. Customer service representatives are the largest single-exposed occupation nationally and in Florida, with a score of 44% in both cases, indicating common task-level vulnerability across states.

Where Florida differs is in scale and sector mix. The state’s heavy reliance on tourism, hospitality, and large contact centers results in a higher absolute share of low- and mid-wage customer service jobs. At the same time, Florida has significant numbers of high-wage personal financial advisors and a growing data science presence, so exposure spans a wider wage range than in many states.

What This Means for Florida

• Riskier vs. safer assessment: Risk is concentrated and elevated in service-heavy metros, making frontline service and clerical roles relatively riskier, while some specialized, high-skill occupations remain safer for now.
• The main structural driver: The tourism-contact center-finance nexus, plus large metro employers, creates concentrated pools of automatable tasks.
• Bottom line: Florida’s mix of customer-facing jobs and pockets of higher wage professional work means AI will reshape both who gets automated and who must retrain.

Upside: Skills Workers Still Need

The AI Jobquake will also open up new opportunities. Workers who develop skills in AI fluency, data interpretation, client management, and creative problem-solving will be best positioned to thrive.

For workers preparing resumes or exploring new career paths, tools such as MyPerfectResume's Resume Builder, Cover Letter Generator, and career guides can position job seekers for success. 

Human judgment, interpersonal strengths, domain expertise, and contextual decision-making will remain especially important in Florida's economy.

Media Contact

For media inquiries, contact Nathan Barber at nathan.barber@bold.com.

Methodology

The MyPerfectResume AI Exposure report draws on two primary sources: Microsoft’s Working with AI: Measuring the Occupational Implications of Generative AI and the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS) for Florida and its metropolitan areas. AI task applicability scores were paired with local job counts and wage estimates to identify the state’s most exposed occupations.

The report highlights the 10 largest Florida occupations most vulnerable to automation, based on employment size and AI applicability scores, and examines where exposure concentrates across major metros. The results measure exposure, not guaranteed job loss; some roles will be reshaped or augmented, while others may face more significant disruption.

Expanded definitions:

• Coverage: The share of tasks for which AI tools can currently assist
• Completion: The rate at which AI can fully perform tasks from start to finish
• Scope: The realistic portion of an occupation’s task mix that AI could take on
• Score: A combined metric incorporating Coverage, Completion, and Scope that reflects exposure to automation, not predicted job loss

About MyPerfectResume

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