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Artificial intelligence (AI) is reshaping workforces nationwide, and Tampa is no exception.
The region’s concentration of workers in customer service, financial advisory, and professional services makes it particularly vulnerable to what we call the “AI Jobquake,” a disruption that could replace some jobs outright and significantly transform many others.
According to the newly released MyPerfectResume AI Exposure Index, approximately 63,520 workers in Greater Tampa are employed in the 10 largest occupations most susceptible to AI automation.
The Index pairs AI task applicability scores, a measure of how much of a job’s daily work could be handled by AI systems, with local employment and wage data from Microsoft’s Working with AI study and the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS) program.
While AI is unlikely to eliminate jobs overnight, it is expected to automate repetitive and routine tasks, prompting workers to reskill and focus on the uniquely human aspects of their roles.
Key Findings at a Glance
- About 63,520 workers in the Greater Tampa area are employed in the 10 largest occupations most exposed to AI automation.
- Customer service representatives comprise the single largest at-risk group, with 35,920 workers whose jobs face a 44% automation risk.
- Interpreters and translators face the highest AI applicability score, with roughly 49% of tasks potentially automatable.
- Personal financial advisors rank as the highest-paid at-risk group, earning an average of $146,450 while still seeing about 35% of tasks at risk.
10 Tampa Jobs Most Exposed to AI
These are the 10 largest occupations in Greater Tampa most vulnerable to generative AI, representing a combined 63,520 local workers.
1. Customer service representatives
- Tampa workers employed: 35,920
- Annual mean wage: $42,830
- AI exposure: About 44% of tasks are potentially automatable
Customer service roles involve repetitive inquiries and scripted responses, making them prime candidates for chatbots and automated voice agents. Human agents will remain critical for escalations and relationship-driven interactions.
2. Management analysts
- Tampa workers employed: 10,520
- Annual mean wage: $98,670
- AI exposure: About 35% of tasks are potentially automatable
AI can accelerate data analysis, report generation, and benchmarking, allowing human consultants to focus more on strategy, implementation, and stakeholder engagement.
3. Personal financial advisors
- Tampa workers employed: 4,490
- Annual mean wage: $146,450
- AI exposure: About 35% of tasks are potentially automatable
Portfolio analysis and financial modeling can be automated, but advisors remain vital for client trust, personalized planning, and nuanced decision-making.
4. Counter and rental clerks
- Tampa workers employed: 3,740
- Annual mean wage: $39,720
- AI exposure: About 36% of tasks are potentially automatable
Routine transactions and reservation processes can be automated through kiosks and apps, while clerks focus more on customer service and exception handling.
5. Public relations specialists
- Tampa workers employed: 2,970
- Annual mean wage: $66,610
- AI exposure: About 36% of tasks are potentially automatable
Tasks like drafting press releases and monitoring media coverage can be handled by AI, leaving PR pros to emphasize strategy, relationships, and creative campaigns.
6. Data scientists
- Tampa workers employed: 1,640
- Annual mean wage: $117,400
- AI exposure: About 36% of tasks are potentially automatable
AI can streamline data cleaning and model training, while human data scientists concentrate on framing problems, governance, and specialized expertise.
7. Interpreters and translators
- Tampa workers employed: 1,540
- Annual mean wage: $53,900
- AI exposure: About 49% of tasks are potentially automatable
Machine translation handles much of the basic work, but human translators are still needed for nuance, cultural context, and specialized content.
8. Telemarketers
- Tampa workers employed: 1,090
- Annual mean wage: $36,700
- AI exposure: About 40% of tasks are potentially automatable
Automated outreach and lead qualification systems are reducing routine tasks, leaving human telemarketers to focus on negotiation and relationship management.
9. Public safety telecommunicators
- Tampa workers employed: 810
- Annual mean wage: $53,060
- AI exposure: About 35% of tasks are potentially automatable
Call triage and dispatching can be supported by AI, but critical emergencies still require human judgment and situational awareness.
10. Advertising sales agents
- Tampa workers employed: 800
- Annual mean wage: $70,150
- AI exposure: About 36% of tasks are potentially automatable
Programmatic ad systems already automate buying and targeting, shifting human sales agents toward strategy, creative collaboration, and client relationship-building.
Industry Hot Spots in Tampa
- Customer service & call centers: Tampa’s large concentration of customer service representatives makes this sector particularly exposed to automation from chatbots and virtual agents.
- Finance & professional services: Roles such as financial advisors and management analysts face automation in data-heavy tasks, though human expertise in strategy and trust-building will remain essential.
- Media & communications: Advertising and public relations professionals are seeing more of their routine work handled by AI, which is pushing them toward creative leadership and strategy.
The Upside: New Skills and New Roles
The AI Jobquake will not only reshape existing jobs but also create new opportunities. Workers who gain skills in AI literacy, client management, creativity, and advanced analysis will be best positioned to succeed.
For job seekers preparing resumes or exploring new paths, MyPerfectResume’s Resume Builder, Cover Letter Generator, and career resources provide tools to stay competitive in an AI-driven economy.
For media inquiries, contact Nathan Barber at nathan.barber@bold.com.
Methodology
The MPR AI Exposure Index draws on two primary sources: Microsoft’s Working with AI: Measuring the Occupational Implications of Generative AI and the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS) for the Tampa metropolitan area. AI task applicability scores were paired with local job counts and wage estimates to identify the city’s most exposed occupations.
The Index highlights the 10 largest Tampa occupations most vulnerable to automation, based on employment size and AI applicability scores. The results measure exposure, not guaranteed job loss; some roles will be reshaped or augmented, while others may face more significant disruption.
About MyPerfectResume
MyPerfectResume Resume Builder with professional templates is designed to help job seekers elevate their careers. The easy-to-use platform was created to eliminate the hassle of resume writing, offering professionally written examples, free expert tips, step-by-step guidance to make a resume, and valuable interview advice to create an outstanding job application effortlessly. Since 2012, MyPerfectResume's Resume Builder has helped more than 11 million job seekers create their perfect resumes online. Its comprehensive employment surveys have been featured in Forbes, Yahoo! Finance, CNBC, Newsweek, USA Today, BBC, Workable, and more. Stay connected with MyPerfectResume’s latest Facebook, LinkedIn, Instagram, X, and Pinterest updates.
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Tampa AI Exposure Index: 63,000+ Local Jobs at Risk From Automation in 2026
Jasmine is certified career coach and recognized expert in job search strategy. She is committed to helping job seekers navigate the job market and succeed in their careers.
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