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Medical and Health Services Managers


career resources for Health Service Managers

Schools and Education

What's needed: Health services managers must have at least a bachelor's degree and a master's is expected for many positions. A health administration major prepares the student for entry-level positions although other majors are acceptable. At the graduate level schools offering degrees in publicWest Palm Beach health or health administration are the most common. However more MBA and public administration programs are offering healthcare concentrations and have become popular options.

What you study:

Study topics include:

  • Accounting and finance
  • Human resources management
  • Health information systems
  • Healthcare law and policy
  • Public health
  • Business administration
  • Strategic planning

What courses you'll take

Below are examples of courses that you'll likely take as a health administration or health care management student.

Introduction to Health AdministrationIntroduces the field of health care management including topics such as: history of the field; governing boards; types of marketing in health care; understanding finance systems as used in health care; information systems; human resources; knowledge of hospital plant systems; planning as part of health care administration;and career path options.Provide a base line level of knowledge and understanding of the health care management profession and the health care industry that students can apply to later studies.
Quality Management in Health CareLooks at the processes involved in maintaining operational quality in health care operations. Topics can cover: past present and future evolutions in health care quality management; risk management strategies; developing programs for continuous improvements; coordination of efforts across departments; impacts of government legislation on quality improvement programs; applying data and statistics; patient safety systems; and quality management reporting systems.Prepare students for minimizing risk and improving the outcomes through quality management of their health care organizations.
Financial Management in Health CareCovers a range of financial topics relevant to health care organizations such as: financial statements; short-term vs. long-term assets and liabilities of health care firms; valuation of health care firms; direct vs. indirect costs; cost-benefit analysis; project risks in health care; external financing considerations; costs of capital for non-profit health care providers; working capital; endowment investments; and finance's roles in strategic health care planning.Give students a foundation for understanding and applying financial management concepts and techniques in the health care industry.
Accounting in Health Service OrganizationsShows the application of accounting principles and practices common in health care facilities and agencies. Reviews cost accounting concepts and techniques including: control and measurement of costs; budgeting; and financial-based decision making.Facilitate an understanding of health care industry accounting as it applies to management decisions.
Health Care MarketingExamines elements of marketing health care services such as: price; product; promotion; marketing communications; distribution channels; competition; and customer satisfaction.Introduce students to marketing concepts and skills in the health care services industry enabling them to more effectively take on leadership roles in strategic planning and marketing initiatives.
Health Information SystemsStudies review underlying information technologies and their roles in supporting health care operations and management decisions. Topics can include: computer hardware; basics of IT such as e-commerce Internet Intranets and relational databases; data analysis using tools like spreadsheets and databases; file management; electronic medical record systems; insuring accuracy and completeness of data; integration of data between entities such as payers researchers and policy agencies; and privacy confidentiality and security in the context of government HIPPAA regulations.Develop an understanding of information technology and its roles for management within health care settings.
Health Care Human ResourcesCovers organization behavior and human resources subjects such as: employee behavior; employee motivation; use of groups and teams; measuring performance of staff members; communication; conflict management; recruiting; employee retention; and training.Build an understanding of behavior at individual and organizational levels to help students better lead and manage their health care operations.
Ethics and Law in Health ServicesReviews ethics and professional considerations for health care managers including: standards and codes of behavior; patients' rights; bioethics; and the roles of ethics committees and consultants. Legal topics can include: applicable Federal and state regulations; corporate legal risks; legal constraints; liability; worker safety; director/trustee roles; credentialing and peer review; negligence; confidentiality of patient records; abortions; AIDS and the right to die.Ready health care managers to navigate ethical and legal issues in their daily and strategic decision making.

Video Overview

Introduces the work of health services managers. Created for the US Dept. of Labor.

Certifications and Licensing

Administrators of nursing care facilities must be licensed and some states also license assisted-living facilities managers. Requirements vary and generally include completion of a state training program and exam. Other areas of healthcare management are not licensed.

Certification is voluntary and offered by various organizations as part of professional development. Healthcare executives can become board certified in healthcare management through the American College of Healthcare Executives. Long-term care administrators can also earn credentials from the American College of Health Care Administrators.

Job Flexibility

Full-time versus part-time:

Most health services managers work a regular full-time week. They may work overtime on short notice to manage crises or meet deadlines. As facility representatives they may travel to professional meetings or events.

Work location:

Health services managers work in offices within a variety of healthcare settings. Facilities include hospitals medical practices and clinics. In many positions managers spend time interacting with staff in various departments or visiting other sites.

Recommended Websites

  • U.S. Department of Labor Occupational Outlook Handbook – The site provides an informative overview of the broad healthcare management field. It describes common roles facility settings and the social factors fueling the profession's growth. To learn more about opportunities also visit sites that focus on health services management.
  • American College of Health Care Administrators – The ACHCA is a nonprofit professional organization for long-term care administrators. The site has a career section where you can create job alerts and post your resume. It also explains certification options in long-term care.
  • American College of Healthcare Executives – The nonprofit professional organization ACHE sponsors this online guide to health management careers. The site's extensive resources include job profiles video interviews with healthcare executives and tips on planning your education.
  • Association of University Programs in Health Administration – The AUPHA is a nonprofit consortium of schools and other stakeholders committed to advancing education in healthcare administration. The site's student resources section lets you search for programs at all educational levels and apply to graduate programs through a centralized service. It also lists available scholarships and fellowships.

Salaries by City

See typical salaries and ranges for this career below Shift click to sort by more than one column — for example first shift-click on state and then shift-click on salary to find best and worst salaries in each state.

StateCity / RegionTypical SalarySalary RangeJob Count% of All Jobs
AKAnchorage$95380$58K – N/A4500.26%
AKFairbanks$90870$58K – $148K600.16%
ALAnniston – Oxford$71710$43K – $107K500.12%
ALAuburn – Opelika$82850$61K – $138K700.14%
ALBirmingham – Hoover$89450$64K – $144K7000.14%
ALDecatur$85930$54K – $138K400.09%
ALDothan$99870$65K – $172K900.17%
ALFlorence – Muscle Shoals$93810$67K – $143K500.10%
ALGadsden$75960$45K – $122K900.28%
ALHuntsville$76360$46K – $116K1400.07%
ALMobile$93460$60K – $152K2100.12%
ALMontgomery$87780$58K – $127K1800.11%
ALTuscaloosa$90500$59K – $143K1200.13%
ARFayetteville – Springdale – Rogers$69580$38K – $116K2400.12%
ARFort Smith$68010$41K – $136K2000.18%
ARHot Springs$51080$33K – $89K900.24%
ARJonesboro$68040$50K – $92K800.17%
ARLittle Rock – North Little Rock – Conway$78970$50K – $116K8600.26%
ARPine Bluff$80350$62K – $121K600.18%
AZFlagstaff$105800$55K – $178K1800.32%
AZLake Havasu City $ Kingman$90740$62K – $138K2100.47%
AZPhoenix – Mesa – Glendale$92040$52K – $165K49400.29%
AZPrescott$89370$53K – $130K1400.27%
AZTucson$79600$45K – $138K10800.31%
AZYuma$104590$77K – $158K600.10%
CABakersfield – Delano$102080$46K – $173K4500.16%
CAChico$91090$63K – $136K1300.19%
CAFresno$104380$58K – $150K5900.19%
CAHanford – Corcoran$88350$48K – $184K600.17%
CALos Angeles – Long Beach – Glendale (Metro Area)$104660$58K – $172K71600.18%
CAMadera – ChowchillaN/AN/A – N/A900.24%
CAMerced$110180$59K – $173KN/AN/A
CAModesto$102700$65K – $182K4400.29%
CANapa$109050$54K – N/A1500.23%
CAOakland – Fremont – Hayward (Metro Area)$107600$66K – $167K25800.27%
CAOxnard – Thousand Oaks – Ventura$93980$61K – $143K5100.18%
CARedding$80150$59K – $123K1900.33%
CARiverside – San Bernardino – Ontario$105070$54K – N/A21100.18%
CASacramento – Arden – Arcade – Roseville$122210$64K – $171K16800.21%
CASalinas$106580$57K – N/A2300.15%
CASan Diego – Carlsbad – San Marcos$109450$65K – $173K24600.20%
CASan Francisco – San Mateo – Redwood City (Metro Area)$112130$63K – $186K16700.17%
CASan Jose – Sunnyvale – Santa Clara$130310$75K – $185K15000.17%
CASan Luis Obispo – Paso Robles$95540$53K – $160K1600.16%
CASanta Ana – Anaheim – Irvine (Metro Area)$104300$54K – $160K21500.15%
CASanta Barbara – Santa Maria – Goleta$112140$56K – $172K2100.12%
CASanta Cruz – Watsonville$112260$67K – N/A1300.15%
CASanta Rosa – Petaluma$111490$72K – $161K3600.21%
CAStockton$105770$63K – $149K3300.17%
CAVallejo – Fairfield$115950$66K – $187K3300.27%
CAVisalia – Porterville$83320$53K – $114K1500.12%
CAYuba City$100390$53K – $150K800.21%
COBoulder$82130$47K – $132K2200.14%
COColorado Springs$92420$62K – $143K4300.18%
CODenver – Aurora – Broomfield$102450$68K – $152K17000.14%
COFort Collins – Loveland$96700$66K – $142K2300.17%
COGrand Junction$94180$59K – $142K1900.34%
COGreeley$87800$50K – $147K900.12%
COPueblo$86280$38K – $120K1200.23%
CTBridgeport – Stamford – Norwalk$98260$62K – N/A6900.17%
CTDanbury$96540$44K – $142K1600.24%
CTHartford – West Hartford – East Hartford$95790$58K – N/A17700.32%
CTNew Haven$100870$65K – $176K11200.41%
CTNorwich – New London$90650$59K – N/A3200.25%
CTWaterbury$89410$54K – N/A2500.39%
DCWashington – Arlington – Alexandria (Metro Area)$97340$65K – $150K44100.19%
DEDover$75000$64K – $110K1000.18%
DEWilmington (Metro Area)$95520$67K – $156K6300.20%
FLCape Coral – Fort Myers$87000$58K – N/A3100.15%
FLCrestview – Fort Walton Beach – Destin$86440$63K – $116K700.09%
FLDeltona – Daytona Beach – Ormond Beach$85490$61K – $154K1900.13%
FLFort Lauderdale – Pompano Beach – Deerfield Beach (Metro Area)$107330$68K – N/A9800.14%
FLGainesville$107500$73K – $148K2600.22%
FLJacksonville$85420$61K – $161K6400.11%
FLLakeland – Winter Haven$87370$65K – $135K1600.08%
FLMiami – Miami Beach – Kendall (Metro Area)$95440$64K – N/A12300.12%
FLNaples – Marco Island$99860$65K – N/A1700.15%
FLNorth Port – Bradenton – Sarasota$84150$61K – $142K3000.12%
FLOcala$80840$56K – $185K800.09%
FLOrlando – Kissimmee – Sanford$85490$63K – $147K13400.13%
FLPalm Bay – Melbourne – Titusville$87600$61K – $181K2700.14%
FLPanama City – Lynn Haven – Panama City Beach$86240$67K – $133K800.12%
FLPensacola – Ferry Pass – Brent$90270$65K – $152K1700.12%
FLPort St. Lucie$80290$61K – $116K1800.15%
FLPunta Gorda$85450$64K – $158K1000.25%
FLSebastian – Vero Beach$74770$60K – $146K600.13%
FLTallahassee$101410$62K – $131K3500.22%
FLTampa – St. Petersburg – Clearwater$91670$65K – $132K9700.19%
GAAlbany$75860$48K – $111K1000.17%
GAAthens – Clarke County$91420$63K – $169K1800.24%
GAAtlanta – Sandy Springs – Marietta$82530$50K – $154K44900.20%
GAAugusta – Richmond County$74230$45K – $123K5300.26%
GABrunswick$56030$34K – $98K800.22%
GAColumbus$79310$51K – $138K4100.37%
GADalton$71530$52K – $107K1100.18%
GAGainesville$93310$56K – $139K1100.15%
GAHinesville – Fort Stewart$80270$38K – $100K500.28%
GAMacon$85050$49K – $135K4000.42%
GARome$85250$64K – $135K2100.58%
GASavannah$76950$47K – $124K3400.23%
GAValdosta$62470$41K – $83K1000.21%
GAWarner Robins$82480$55K – $112K500.10%
HIHonolulu$103300$59K – $147K9100.21%
IAAmes$90010$40K – $126K1700.41%
IACedar Rapids$66960$47K – $118K3400.24%
IADavenport – Moline – Rock Island$73660$42K – $117K5500.31%
IADes Moines – West Des Moines$73890$44K – $131K

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