Published On : December 06, 2010
After completing an excellent, informational resume and a cover letter that sheds some light on your qualifications, your next step is to thoroughly prepare for the upcoming job interview. While it's sometimes easy to forget the importance of this portion of the hiring process, it's the ultimate leap that you must perform in order to secure the promise of a job offer for your desired career path. This process is crucial because it allows potential employers to evaluate your qualifications as an employee and to gauge your professional habits and other behaviors that impact the way you'll handle various situations that are bound to arise in the line of work in question. While you may already be familiar with some of the more general questions from past meetings such as "Why should we hire you?", you'll need to be able to answer some more precise occupational health nurse interview questions when you're called in for this important face-to-face.
5 Occupational Health Nurse Interview Questions & Answers
1. In this line of work, you'll be communicating with employers and employees on a daily basis. How would you rate your overall communication skills?
As I've built my employment experience, I've had several jobs that have placed me in close contact with the public, which has helped me build my communication skills on a professional level. I'm able to professionally handle sensitive information and subjects that have the potential to create tense situations in the workplace with a clear head and with discretion, and I have plenty of experience explaining processes and procedures to those who require the extra information or who are having a bit of trouble understanding the subject matter.
2. Recall a time when you had to defuse a tense situation in the workplace.
At my last job, I worked as an RN at another hospital and was in charge of some of the other nurses. Two of them had problems getting along from time to time, though generally it never impacted their professionalism on the job. However, at one point, one of these employees stated that she refused to work if she were scheduled with the other. While I would have loved to have accommodated her scheduling needs, we simply didn't have enough nurses for this type of behavior. I sat down the employee and spoke to her about what was bothering her about the situation, and then I brought in the employee she seemed to have an issue with. I acted as a mediator, and we were able to work out their mutual issues. They returned to having a good working relationship, which prevented further issues in this area.
3. When on the job, do you prefer to take thorough notes or do you memorize the information and write it down later?
I always take thorough notes to ensure I don't leave out any details or forget anything that could be of importance to my employers. While memorizing the data does seem simpler in some cases, the brain is prone to error, and this course of action simply isn't as reliable as it needs to be in order to ensure that an assignment is handled properly, regardless of what the subject might be.
4. Have you ever implemented a plan in the workplace? If so, what steps did you take to ensure success, and what was the outcome?
In my previous position, there was a huge surge of interest among my fellow employees to begin eating healthier foods and to exercise regularly. Therefore, I had the idea to initiate a fitness challenge. I introduced a workout schedule among my peers and proposed that whoever managed to stick with the plan for an entire month would be entered into a drawing for some gift cards. Nearly 50 percent of my coworkers joined, and 30 percent of those finished the month.
5. Have you ever held a position in customer service?
Yes, I've held many jobs in customer service in the past, and some directly involved working with medical professionals. Though it's been a while since I've worked in a purely customer service position, these and subsequent employment opportunities have helped me to build my communication skills and my love of working with others and making customers, patients and employees happy and healthy.
Studying these common occupational health nurse interview questions and building off of the sample replies can help you succeed in your interview and make a great impression with potential employers.