You spent a lot of time sharpening your resume and cover letter, and it's now time to prepare for your interview. A job interview is the best opportunity for a hiring manager to get an idea of your personality, skill set and professional goals. It is crucial that you adequately prepare so that you will know how to answer any hardball questions thrown your way.
Every interview will likely cover general questions relating to your work habits or education, but how you answer the questions relating specifically to the medical industry can make or break your chances of getting the job. A little research goes a long way in making the right impression. Study these sample bereavement coordinator interview questions and answers to learn how to showcase your strengths and highlight your accomplishments as you prepare to land your dream job.
6 Bereavement Coordinator Interview Questions & Answers
1. In your position, you will be assisting grieving families of patients. How do you plan to maintain composure and professionalism during these potentially emotional meetings?
I understand that as a counselor, I will be helping people during what may be one of the lowest points in their lives. My job is to empathize with my clients while being proactive about providing them with resources and advice that can help them overcome their loss. In my past position, I successfully referred many different people to a psychologist for grief counseling, planned funerals and ceremonies, and explained sensitive hospital policy as it applied to their loved one. Seeing their gratitude was very rewarding for me.
2. Many people often turn to their religious faith after experiencing a loss. What is your approach for those desiring to speak to someone who has a religious background? What if you have differing religious views or personal opinions?
Many of my former coworkers came from a divinity master's program, and I was more than happy to refer my clients to them if appropriate. Of course I educated myself about religious counseling institutions in the area that had qualified people that could assist my clients better than I could. My goal is to help clients as much as possible, no matter what their religious background is.
3. You will also be in charge of hiring and managing volunteers and new employees. What are the traits that you look for in an ideal staff member?
I hope that I can manage employees who are emotionally mature, intelligent, hardworking and happy to show up for work each day. If I can choose candidates who express these traits during the interview, then training and working with the people I hire will be a good experience for everyone.
4. As a manager, you will encounter complex relational issues each day between yourself and your employees, and your employees with each other. How will you resolve any future conflicts that may occur?
I always try to predict events before they occur. Although everyone is busy throughout the day, it's part of my job to get to know the people I'm responsible for, since my involvement will make working with each other easier. I want the day to go by smoothly and for the clients to receive the best service possible. Positive reinforcement is a great way to motivate my staff. If something does occur, then I always make sure to hear my staff out in a professional way.
5. This position is fast paced and often emotionally stressful. How do you plan to juggle all your responsibilities?
I think that time management and good organization are key to doing well in this job. I always strive to remain on task. Whether I'm developing reading material for clients, working with my employees or counseling clients, I understand that my interpersonal skills have to remain top-notch Â– this job is by no means routine.
6. How are you at accepting criticism? Although you will mostly be functioning independently, with no input from your peers, when spearheading important decisions and treating clients, employees with a lot of responsibility are always in the public eye.
I see criticism as an opportunity to improve. I try to remain flexible and take each challenge as it comes. I'm always trying to advance my knowledge of the community so that I can provide better counseling.