There are numerous behavioral interview questions out there- and one of the most common and important is- "What is the biggest mistake you've made?" This could also be asked as- "Tell me about a time when you failed"- or "Tell me about a time when you made a mistake." The reason hiring managers often ask this is not to see whether you are perfect- it is to see how well you stand against failure and if you are capable of picking yourself back up after experiencing a setback.
You should be thoroughly prepared for these interview questions- because inquiries regarding your past failures are becoming increasingly common. You do not want to say that you have never made a mistake because the interviewer will obviously know you are either lying or not very self-aware. You will do yourself a lot of good by preparing a response beforehand so that this question does not catch you off-guard- and you can answer it honestly.
How to Answer the Question
Focus on What You Learned Through the Experience:
No one is perfect- and everyone has made mistakes throughout their professional career. Chances are good that the person interviewing you has made a mistake or two- so no reasonable individual would expect you to have worked a job without failing to some capacity. When answering- "What is the biggest mistake you've made"- you need to show you have come out on the other side of this error ultimately a better employee. Did you learn to become better organized? Do you hold yourself to a higher standard than you did previously? After discussing the story behind your mistake- talk about how you are a better worker because of it. At the end of the day- this is what prospective employers want to see in a candidate- one they know has the capability to grow.
Do Not Pass Blame:
As tempting as it might be to say that a mistake was the fault of a coworker or boss- you do not want to take this route. Saying that the mistake was ultimately someone else's fault will only make the hiring manager assume you do not know how to take responsibility for your actions. When responding- you want to say something along the lines of how the mistake was your own doing. Maybe there were other factors at play- but you need to own up to what happened. This may seem counterproductive because the whole point of an interview is to sell yourself and make it apparent that you are the best person for the position. However- the best person for the job is likely someone who knows there are areas he or she can improve upon.
Try Not to Raise Any Red Flags About Yourself:
Admitting that you have made mistakes is one thing- but it is another thing entirely to mention something extremely detrimental about your personality that could prevent you from getting the job entirely. For example- talking about a time when you missed an important meeting with a client because you spent all of the previous night partying- slept in and forgot to set your alarm might not be the best story to go with. There is generally no need to go into the reasons for why the mistake happened- you just need to get into the story.
1. Last year- I was leading a team of coworkers to secure a deal with a new client that would have gotten us a lot of business. We did not get it- and as leader of the team- I accepted full responsibility. I took it upon myself to reach out to the potential client to see what we could have done better. It turned out our business just was not as experienced as the company they went with- so I talked with my boss about how we could accentuate other positive aspects of the company to any future clients. A few months later- another client surfaced- and by implementing different strategies- we landed the deal.
2. Early on in my career- I took on more responsibilities than I could handle at the store. It was a foolish mistake on my part- and it ended up costing the company some money. I am very grateful for my boss for being patient with me and for being my mentor early on. Slowly over the course of a few months- I became more accustomed to my position- and when I felt truly comfortable- that was when I started taking on more responsibilities.
Sometimes you can impress an employer more with your mistakes than your successes. With a little work- you will be ready to thoroughly answer interview questions such as- "what is the biggest mistake you've made?"