Hotel and Motel Managers

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Hotel and Motel Managers

Hotel and Motel Managers


Education

What’s Needed:

  • The education required will depend largely on whether you want to work in a small budget chain or for a five-star hotel. At the least you’ll need an Associate’s Degree in Hospitality Management.
  • You will have more career opportunities if you earn a bachelor’s or master’s degree in hospitality management or business management.

What you study:

While in a hospitality management program you will study all of the following:

  • Introduction to Hospitality
  • Tourism Best Practices
  • Customer Service
  • Lodging Management
  • Food Service Principles
  • Personnel Management

What courses you’ll take

Below are examples of courses that you’ll likely take as a Hotel / motel manager student.

Course Studies Purpose
Introduction to Hospitality Industry Subfields and professions of the hospitality industry in government volunteer and commercial settings; history and current development of the industry; core concepts skills and terminology involved in hospitality management. Provide a broad overview of hospitality careers.
Hotel Management and Operations Procedures and techniques involved in managing a hotel or motel; developing preparing and staffing a hotel or motel site; marketing; organizational structure and roles (including housekeeping and maintenance staff front desk staff and managers); planning and execution of special events on-site. Familiarize students with the day-to-day workings of a hotel or motel.
Food and Beverage Management Standards and practices of culinary production and presentation; management of room service hotel restaurants and bars; menu development; purchasing food and beverage supplies; resource management; catering on-site events; current trends in hospitality food service. Give an understanding of food service in a hospitality-industry context.
Hospitality Sanitation and Safety Cleanliness of a hotel or motel site and of its personnel; proper sanitation of restrooms guest rooms and food preparation and service areas; common causes of hygiene issues; investigation and control of sanitation problems; safety in a hotel or motel work environment. Demonstrate how to maintain a safe sanitary hotel or motel.
Hospitality Ethics and Law Basic legal terminology applicable to the hospitality industry; legal concerns in hotel and motel management including tax law liability tip reporting and franchising; the U.S. Occupational Safety and Health Administration (OSHA) and its labor regulations; ethical decision-making from a hotel and motel management perspective. Inform students of proper legal and ethical boundaries in the hospitality industry.
Hospitality Financial Management Business planning for hotels and motels; techniques for minimizing costs and maximizing profits including pricing strategy upselling and loss prevention; generating analyzing and learning from financial reports. Ready students to manage hotels and motels in a cost-effective manner.
Hospitality Leadership and Human Resources Attracting interviewing hiring and training productive members of hotel and motel staff; various leadership styles and motivational techniques; preparing staff to meet upcoming challenges; efficient scheduling and salary-setting. Prepare students to assemble and lead teams of hospitality workers.


Video Overview

A short overview of the hotel and motel management career. Created for the US Department of Labor.


Certifications and Licensing

While no certification is needed to work in this field many establishments hire individuals who hold a certificate from the American Hotel and Lodging Educational Institute. These certificates demonstrate experience and training in this field.


Job Flexibility

Full-time versus part-time:

Most hospitality managers work 10 to 12-hour shifts. You may work overnight early in the morning or in the middle of the day.

Work location:

You will work in a dynamic position where you’re always on the move around the hotel or motel. If you work for a large hotel chain you may be afforded some travel opportunities.


Recommended Websites

  • U.S. Department of Labor Occupational Outlook Handbook for Lodging Managers: This handbook provides a general overview of careers in hospitality management. Prospective hotel and motel managers will find the career outlook and salary projection information particularly helpful. Remember to browse other sites that offer a well-rounded less statistical overview of careers in this field.
  • American Hotel & Lodging Association: AHLA’s website provides information about conferences and training events hosted by the association. The site also offers legislative updates and includes a comprehensive career area that is of particular interest to individuals who are just getting started in hospitality management.
  • Hospitality Asset Managers Association: The HAMA’s website is primarily designed for hotel and motel owners. However useful information about high-level careers in hospitality is also posted on the site. Those individuals who are interested in ascending to managing partner positions may find this information particularly valuable.


Salaries by City

See typical salaries and ranges for this career below*. Shift click to sort by more than one column — for example first shift-click on state and then shift-click on salary to find best and worst salaries in each state.

State City / Region Typical Salary Salary Range Job Count % of All Jobs
AK Anchorage $67980 $40K – $95K 30 0.02%
AL Birmingham – Hoover $49270 $28K – $71K 140 0.03%
AL Huntsville $44370 $27K – $59K 40 0.02%
AL Mobile $39250 $33K – $72K 50 0.03%
AL Montgomery $46280 $30K – $59K 70 0.05%
AL Tuscaloosa $44790 $34K – $70K N/A N/A
AR Fayetteville – Springdale – Rogers $40790 $27K – $57K 90 0.04%
AR Little Rock – North Little Rock – Conway $40670 $28K – $50K 90 0.03%
AZ Flagstaff $50700 $37K – $82K 80 0.15%
AZ Phoenix – Mesa – Glendale $60070 $39K – $110K 380 0.02%
AZ Tucson $59570 $37K – $132K 120 0.03%
CA Bakersfield – Delano $41390 $33K – $59K 80 0.03%
CA Fresno $39870 $33K – $63K 50 0.02%
CA Los Angeles – Long Beach – Glendale (Metro Area) $51290 $35K – $90K 810 0.02%
CA Madera – Chowchilla $44090 $31K – $70K 30 0.09%
CA Napa $55310 $41K – $79K 80 0.13%
CA Oakland – Fremont – Hayward (Metro Area) $39630 $31K – $97K 170 0.02%
CA Oxnard – Thousand Oaks – Ventura $47170 $39K – $81K 50 0.02%
CA Riverside – San Bernardino – Ontario $47400 $33K – $92K 290 0.02%
CA Sacramento – Arden – Arcade – Roseville $44030 $33K – $84K 150 0.02%
CA Salinas $42590 $27K – $87K 150 0.09%
CA San Diego – Carlsbad – San Marcos $49980 $36K – $80K 520 0.04%
CA San Francisco – San Mateo – Redwood City (Metro Area) $59380 $35K – $113K 400 0.04%
CA San Jose – Sunnyvale – Santa Clara $48660 $32K – $79K 170 0.02%
CA San Luis Obispo – Paso Robles $38870 $33K – $66K 90 0.09%
CA Santa Ana – Anaheim – Irvine (Metro Area) $46170 $29K – $92K 400 0.03%
CA Santa Barbara – Santa Maria – Goleta $48620 $38K – $87K 110 0.06%
CA Santa Rosa – Petaluma $61670 $34K – $102K 50 0.03%
CA Stockton $25760 $18K – $52K 50 0.03%
CO Colorado Springs $42530 $35K – $48K 40 0.02%
CO Denver – Aurora – Broomfield $46880 $35K – $82K 190 0.02%
CO Fort Collins – Loveland $54250 $43K – $90K N/A N/A
CT Bridgeport – Stamford – Norwalk $52050 $29K – $62K 50 0.01%
CT Hartford – West Hartford – East Hartford $54070 $40K – $87K 70 0.01%
CT New Haven $61190 $30K – $161K 40 0.02%
CT Norwich – New London $45300 $28K – $84K 70 0.06%
DC Washington – Arlington – Alexandria (Metro Area) $59330 $40K – $120K 710 0.03%
DE Wilmington (Metro Area) $83020 $51K – $174K 30 0.01%
FL Fort Lauderdale – Pompano Beach – Deerfield Beach (Metro Area) $54270 $34K – $96K 150 0.02%
FL Jacksonville $58050 $34K – $79K 200 0.03%
FL Miami – Miami Beach – Kendall (Metro Area) N/A N/A – N/A 360 0.04%
FL North Port – Bradenton – Sarasota $42320 $26K – $64K 70 0.03%
FL Orlando – Kissimmee – Sanford $57510 $37K – $98K 430 0.04%
FL Tallahassee $53260 $42K – $73K N/A N/A
FL Tampa – St. Petersburg – Clearwater $53150 $30K – $83K 140 0.01%
FL West Palm Beach – Boca Raton – Boynton Beach (Metro Area) $75560 $52K – $94K 170 0.03%
GA Atlanta – Sandy Springs – Marietta $51200 $29K – $113K 360 0.02%
GA Augusta – Richmond County $41130 $30K – $57K N/A N/A
GA Brunswick $52590 $27K – $85K 30 0.08%
GA Columbus $39810 $26K – $48K 50 0.04%
GA Savannah $42230 $33K – $55K 60 0.04%
HI Honolulu $53820 $36K – $104K 190 0.04%
IA Davenport – Moline – Rock Island $42760 $27K – $67K 50 0.03%
IA Des Moines – West Des Moines $29090 $23K – $71K 70 0.02%
IA Iowa City $57040 $33K – $75K 40 0.05%
IA Waterloo – Cedar Falls $23360 $17K – $34K 50 0.05%
ID Boise City – Nampa $42950 $29K – $67K 70 0.03%
IL Chicago – Joliet – Naperville (Metro Area) $48720 $27K – $107K 340 0.01%
IL Peoria $42120 $28K – $48K 40 0.03%
IN Gary (Metro Area) $50380 $39K – $65K 30 0.01%
IN Indianapolis – Carmel $39230 $26K – $91K 240 0.03%
IN South Bend – Mishawaka $43970 $27K – $71K 30 0.03%
KS Wichita $36540 $32K – $48K 40 0.02%
KY Lexington – Fayette $44380 $28K – $68K 60 0.03%
KY Louisville – Jefferson County $41950 $26K – $81K 90 0.01%
LA Baton Rouge $46800 $41K – $83K N/A N/A
LA New Orleans – Metairie – Kenner $57880 $37K – $138K 150 0.03%
LA Shreveport – Bossier City $38940 $33K – $76K 40 0.02%
MA Boston – Cambridge – Quincy (Metro Area) $81180 $43K – $119K 350 0.02%
MA Framingham (Metro Area) $76070 $36K – $116K 40 0.03%
MA Lowell – Billerica – Chelmsford (Metro Area) $63900 $35K – $108K 30 0.03%
MA Peabody (Metro Area) $29370 $25K – $96K 50 0.05%
MA Pittsfield $39870 $18K – $96K 40 0.11%
MA Springfield $38880 $30K – $60K 70 0.02%
MA Worcester $45650 $32K – $79K 60 0.02%
MD Baltimore – Towson $76480 $45K – $162K 140 0.01%
MD Bethesda – Rockville – Frederick (Metro Area) $107390 $59K – $167K 80 0.01%
ME Portland – South Portland – Biddeford $39500 $33K – $65K 90 0.05%
MI Detroit – Livonia – Dearborn (Metro Area) $62980 $39K – $91K 100 0.01%
MI Grand Rapids – Wyoming $48690 $27K – $70K 120 0.03%
MI Niles – Benton Harbor $53840 $39K – $82K 50 0.08%
MI Warren – Troy – Farmington Hills (Metro Area) $47750 $34K – $71K 110 0.01%
MN Duluth $34750 $28K – $65K 50 0.04%
MN Minneapolis – St. Paul – Bloomington $52890 $35K – $73K 320 0.02%
MN Rochester $40470 $32K – $76K 50 0.05%
MN St. Cloud $44010 $36K – $66K 30 0.03%
MO Kansas City $49500 $33K – $84K 140 0.01%
MO St. Louis $47970 $30K – $78K 220 0.02%
MS Gulfport – Biloxi $39270 $26K – $60K 90 0.09%
MS Jackson $34440 $26K – $55K 80 0.03%
MT Great Falls $18740 $16K – $55K N/A N/A
NC Asheville $41210 $28K – $61K 170 0.10%
NC Charlotte – Gastonia – Rock Hill $40840 $30K – $59K 290 0.03%
NC Durham – Chapel Hill $45300 $40K – $63K 80 0.03%
NC Fayetteville $42150 $26K – $69K 30 0.02%
NC Greensboro – High Point $39090 $33K – $66K 80 0.02%
NC Greenville $39560 $26K – $49K N/A N/A
NC Hickory – Lenoir – Morganton $49210 $33K – $59K N/A N/A
NC Raleigh – Cary $45590 $32K – $82K 140 0.03%
NC Wilmington $40640 $32K – $65K 80 0.06%
NC Winston – Salem $36880 $32K – $55K 100 0.05%
ND Fargo $29670 $25K – $48K 30 0.02%
NE Omaha – Council Bluffs $39,740 $26K – $75K 80 0.02%
NH Portsmouth $48,110 $28K – $88K 30 0.06%
NJ Atlantic City – Hammonton $57,090 $35K – $111K 50 0.03%
NJ Camden (Metro Area) $52,440 $36K – $90K 40 0.01%
NJ Edison – New Brunswick (Metro Area) $38,430 $32K – $72K 170 0.02%
NJ Newark – Union (Metro Area) $57,350 $40K – $90K 110 0.01%
NJ Ocean City $51,780 $33K – $76K 100 0.28%
NM Albuquerque $41,920 $33K – $60K 70 0.02%
NM Santa Fe $48,450 $39K – $150K 30 0.05%
NV Las Vegas – Paradise $90,270 $39K – $175K 290 0.04%
NV Reno – Sparks $48,010 $28K – $139K 60 0.03%
NY Nassau – Suffolk (Metro Area) $98,300 $52K – $117K N/A N/A
NY New York – White Plains – Wayne (Metro Area) $81,470 $48K – $136K 370 0.01%
NY Syracuse $75,540 $44K – $94K N/A N/A
OH Akron $52,460 $30K – $63K 60 0.02%
OH Cincinnati – Middletown $35,460 $26K – $9

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