Impressing employers when seeking work begins with a strong resume and cover letter. Once you have earned an interview, it is time to show that everything on your resume is true. You should be striving to create a strong personal connection with the interviewer while establishing even more positive qualities that may not be on your resume. When looked at this way, the interview is one of the most important steps for getting hired.
You have probably already researched some of the best general interview practices. This is a great way to start, but you can take your interviewing skills a little further. The best interactions actually emphasize aspects that are unique to the job you are pursuing. General practices and tips are fine for lackluster interviews, but targeted tips are ideal for truly blowing the company away with your expertise. If you are interviewing for an insurance risk assessment position, review these claims analyst interview tips before going into the interview.
Claims Analyst Interview Tips
Demonstrate Your Analytical Thinking: The most important ability you must have to be a successful claims analyst is critical and analytical thinking. This is at the core of the position as you will be assessing the risk involved with different insurance claims. You may also be assessing damages and assigning value in the case of auto insurance claims. It is often clear to interviewers when someone is analytically inclined, so take the opportunity when answering to think critically and show that you are up to the challenge. You may be asked about this aspect directly, so you should also have some answers prepared, as well as examples from previous work experiences that demonstrate analytical thinking.
Emphasize That You Have Well-Developed Communication Skills: Claims analysts commonly are also responsible for explaining concepts to clients, which means they require strong communication skills. As an interaction with another individual, your interview is going to be full of opportunities to illustrate your ability to engage with another. Again, this skill will likely be asked about directly, but every answer you give should show that you can speak with confidence, maintain eye contact, and interact fluidly. In this case, the way you answer will likely be more important than the exact answer you give, so be sure to practice communicating. The interviewer should be totally confident that you would be able to interact with clients in a way that represents the company well and brings them back as satisfied returning customers.
Find a Tactful Way to Illustrate Persistence: This is one of the most difficult tasks for a claims analyst interviewer. Claims analysts must be persistent, and it is also important for the interviewer to understand that you are dedicated and focused on the task at hand. Of course, it is also important that you are kind and courteous, both in the interview and when working as a claims analyst. This is a delicate balance that you should masterfully manage. One of the best ways to show this quality is actually after the interview has concluded. Be sure that you consistently follow up to the interview to inquire about the results.
Showcase Your Research Skills: It is always wise to fully research the position, company, market, and typical hiring practices and expectations. If you are interviewing to be a claims analyst, you will want to make the research you did clear to the interviewer in a subtle way. When having discussions, you should be knowledgeable and well-informed about the insurance industry. In addition to showing that you know how to do effective research, knowing more about the field will also benefit your interview in general. Exceptional research skills are relatively rare, so this is a great way to impress your interviewer.
Be as Organized as Possible: Finally, claims analysts must be organized, as they will be handling multiple accounts at once. This should be a relatively simple attribute to communicate about yourself. Interviewers are good at recognizing this quality, so if you are naturally an organized person, you should not have anything to worry about. Still, it is important that you show you have a system you follow. Even if you are organized, it can be worrying if you make it seem like you try to remember everything offhand. While you may not be the most experienced candidate, being the most well-organized could be the quality that earns you the job.
If you follow these claims analyst interview tips, you should be able to give a very strong interview to maximize your chances of being selected for the job.