Once you have provided potential employers with your stunning resume and standout cover letter, you should expect them to call to set up a face-to-face interview. This interview is an important step that is often your last chance to prove you are the perfect person to fill the job. You have to come across as confident and skilled. It’s important that everything you say shows that you would be the best person to hire. This is no time to let your nerves get in the way, but if you prepare, you should have no issues.
Preparing for the interview involves going over some common questions you may be asked and practicing putting together cohesive answers. When the interview comes around, you should feel comfortable with the idea of answering any questions you may be asked. However, in order to practice, it helps to have some clinical coordinator interview questions and answers to go over. The following offer some common examples for you to review.
5 Clinical Coordinator Interview Questions & Answers
1. Tell me about a time when you had issues delegating work and how you overcame it.
By far, my hardest time delegating has been at home. We were having family come to stay with us for a week, and there was a lot to get done. Usually I just do everything myself so I know it is done right, but I couldn’t handle it all this time. So to get everyone involved and ensure things got completed, I made up chore cards that detailed step by step what to do for each chore. Everyone managed to get their chores done in time because it was just a matter of following the steps on the cards.
2. What are two things you do to ensure a high level of patient care?
I like lists, so I have a master list of things I need to check on regularly to ensure that patients are being well cared for. I also hold regular training programs to help refresh skills and address any issues my staff are having.
3. Tell me about a stressful experience you had and how you handled it.
I find being under staffed to be the most stressful situation because it always feels like there is too much to do and not enough people to get it done. One time I had someone call off on a day when we were already going to be two people short. I had no idea how we were going to make it through the day. Instead of panicking , though, I managed to talk to another department that I knew rarely had staffing issues, and was able to get someone from there to come over to help.
4. What do you look for during a staff evaluation?
My main focus during staff evaluations is on attendance and patient care. I look for people who are showing up when they are scheduled. I want to see employees who have minimal mistakes or problems with patients. I look for individuals who are able to fix issues fast and keep patients happy. I also always end an evaluation by asking what I could do better. I think this is a good time to air any issues my staff may have with me.
5. How do you handle budget constraints? What kind of cuts would you make if you were over budget?
Budget is always a concern because it always seems we are running low on funds. In order to make the most of the funding we get, I prioritize watching waste. The less we waste, the more we have. If we are running over budget, I have a list of non-essentials that get cut first and then a list of items where we can reduce costs. For example, there may be a certain type of gloves my staff prefer, but they cost more than the standard type. If the budget gets tight, we order the standard type for a while to get costs down.
While these are just a few examples of the types of clinical coordinator interview questions you may be asked, they do represent some of the things you need to think about before your interview. Practicing your own answers to these questions is a great way to prepare.