123 Fake Street, City, State, Zip Code | H: 000-000-0000 | C: 000-000-0000 | firstname.lastname@example.org
Customer service-oriented, meticulous technician with 10 years of technical sales, full systems installations, customer relations, troubleshooting, conflict resolution, and systems development experience. Mechanically-inclined team leader with strong attention to detail, courteous demeanor, problem solving, and self-starting capabilities. Responsible and reliable technical professional seeking to leverage background into a wiring technician role with a progressive organization. Ability to work a flexible schedule including evenings and weekends, and lift up to 80 pounds.
Blueprint interpretation Systems installation Mechanical and electrical controlled equipment Compressed air systems and compressors Project management Technical analysis
Earned president’s club award, first in southeast and only 1 of 3 nationwide. Increased sales by 39% in FY13 and recognized as top sales generator. Establish new accounts through total system promotions. Execute 25 daily cold calls, identifying prospective customers using lead generating methods.
Area Sales Representative Dec 2005 to Current Kaeser Compressors, Inc Atlanta, GA Boost customer satisfaction ratings by providing highest quality of products and ensuring all equipment was installed and functioning daily. Drive monthly/yearly volume, creating strategies to develop and expand existing customer sales. Develop sales strategies, positioning business to shape and capitalize on emerging customer and market needs. Create new market sales and revenue-generating opportunities to improve the bottom line. Proactively identify and solve complex problems that impact sales management and business direction. Raise quality control SOPs and eliminate project lags, inspecting material for compliance. Implement technical solutions and SOPs, ensuring exceptional customer service while maximizing revenue/profit margins. Troubleshoot client issues and build customer alliance, implementing best practices while eliminating discrepancies.
Coursework Completed, Business Jefferson State College Birmingham, AL