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Artificial intelligence (AI) is rapidly reshaping work across the U.S., and the Greater Atlanta area is no exception. With its concentration of call centers, financial firms, and media companies, the metro area is particularly vulnerable to what we’re calling the “AI Jobquake,” a disruption that could replace some jobs outright and dramatically reshape many others.
According to the newly launched MyPerfectResume AI Exposure Index, 126,850 workers in Greater Atlanta are employed in the 10 largest occupations most susceptible to AI automation.
The Index combines several data sources to calculate this figure. It uses AI task applicability scores, a measure of how much of a job’s daily tasks could potentially be completed by AI systems. These scores are then paired with local job and wage data from Microsoft’s Working with AI study and the U.S. Bureau of Labor Statistics’ Occupational Employment and Wage Statistics (OEWS) program.
While not every job will vanish, AI is set to transform routine tasks, forcing workers to adapt, upskill, and focus on the aspects of work that machines can’t replace.
Key Findings at a Glance
- Approximately 126,850 workers in the Greater Atlanta area are employed in the 10 largest at-risk jobs that are vulnerable to AI automation.
- Customer service representatives are the largest at-risk group, with 69,310 local jobs that could be automated by AI tools, representing 44% of tasks.
- Interpreters and translators show the highest exposure, with about 49% of daily tasks potentially automatable by AI.
- Personal financial advisors earn the highest pay among at-risk jobs, with an average annual salary of $155,480; yet, 35% of their core tasks are subject to AI substitution.
10 Atlanta Jobs Most Exposed to AI
These are the 10 largest occupations in Greater Atlanta most vulnerable to generative AI, representing a combined 126,850 local workers.
1. Customer service representatives
- Atlanta workers employed: 69,310
- Annual mean wage: $44,400
- AI exposure: About 44% of tasks are potentially automatable by AI
AI chatbots and automated response systems align closely with customer service duties. Atlanta’s large concentration of call centers and financial customer support hubs makes this role the city’s single largest group threatened by AI replacement.
2. Management analysts
- Atlanta workers employed: 29,880
- Annual mean wage: N/A
- AI exposure: About 35% of tasks are potentially automatable
Routine report drafting and benchmarking can be accelerated by automation, allowing analysts to focus on strategy and client-facing work. Some positions could be reshaped or reduced if companies cut costs through AI tools.
3. Counter and rental clerks
- Atlanta workers employed: 6,310
- Annual mean wage: $40,660
- AI exposure: About 36% of tasks are potentially automatable
Self-service kiosks and automated reservations are reshaping rental and front-desk roles, particularly at airports like Atlanta’s and hospitality hubs.
4. Data scientists
- Atlanta workers employed: 5,940
- Annual mean wage: $114,960
- AI exposure: About 36% of tasks are potentially automatable
Generative AI can automate data cleaning, prototyping, and reporting, enabling local data scientists to focus on validation, domain expertise, and advanced analysis.
5. Personal financial advisors
- Atlanta workers employed: 5,200
- Annual mean wage: $155,480
- AI exposure: About 35% of tasks are potentially automatable
Robo-advisors already handle portfolio management and routine reporting. Advisors in Atlanta’s financial sector who focus on relationships and complex planning remain resilient.
6. Public relations specialists
- Atlanta workers employed: 4,290
- Annual mean wage: $93,500
- AI exposure: About 36% of tasks are potentially automatable
AI can generate press releases and social media content, while PR professionals in Atlanta are increasingly relied upon for strategy, storytelling, and crisis management.
7. Advertising sales agents
- Atlanta workers employed: 1,900
- Annual mean wage: $58,140
- AI exposure: About 36% of tasks are potentially automatable
Programmatic ad platforms automate transactions, pushing sales agents toward relationship-driven and analytics-based work.
8. Public safety telecommunicators
- Atlanta workers employed: 1,490
- Annual mean wage: $47,170
- AI exposure: About 35% of tasks are potentially automatable
Dispatch centers may use AI for triage and data retrieval, but human judgment remains vital in emergencies.
9. Editors
- Atlanta workers employed: 1,410
- Annual mean wage: $78,300
- AI exposure: About 37% of tasks are potentially automatable
AI can draft and copyedit text, pushing editors in Atlanta’s publishing and marketing industries toward higher-value narrative and verification.
10. Interpreters and translators
- Atlanta workers employed: 1,120
- Annual mean wage: $65,170
- AI exposure: About 49% of tasks are potentially automatable (highest in Atlanta)
Machine translation is advancing rapidly, but human interpreters remain critical for legal, medical, and culturally nuanced contexts.
Industry Hot Spots in Atlanta
- Call Centers & Administrative Support: With over 340,000 jobs, this sector is highly vulnerable to AI chatbots, layoffs, and automation.
- Finance & Banking: High wages and heavy exposure put pressure on advisors, analysts, and back-office staff whose roles are being reshaped or threatened by automation.
- Media & Communications: AI-assisted writing, editing, and content creation are already replacing traditional tasks and transforming Atlanta’s media landscape.
The Upside: New Skills and New Roles
The AI Jobquake will also open up new opportunities. Workers who build skills in AI fluency, data interpretation, client management, and creative problem-solving will be best positioned to thrive.
For workers preparing resumes or exploring new career paths, tools like MyPerfectResume’s Resume Builder, Cover Letter Generator, and career guides can position job seekers for success in an AI-driven economy.
For media inquiries, contact Nathan Barber at nathan.barber@bold.com.
Methodology
The MPR AI Exposure Index draws on two primary sources: Microsoft’s Working with AI: Measuring the Occupational Implications of Generative AI and the U.S. Bureau of Labor Statistics’ Occupational Employment and Wage Statistics (OEWS) for the Atlanta metropolitan area.
AI task applicability scores were paired with local job counts and wage estimates to identify the city’s most exposed occupations.
The Index highlights the 10 largest Atlanta occupations most vulnerable to automation, based on employment size and AI applicability scores. The results measure exposure, not guaranteed job loss; some roles will be reshaped or augmented, while others may face more significant disruption.
About MyPerfectResume
MyPerfectResume Resume Builder with professional templates is designed to help job seekers elevate their careers. The easy-to-use platform was created to eliminate the hassle of resume writing, offering professionally written examples, free expert tips, step-by-step guidance to make a resume, and valuable interview advice to create an outstanding job application effortlessly. Since 2012, MyPerfectResume's Resume Builder has helped more than 11 million job seekers create their perfect resumes online. Its comprehensive employment surveys have been featured in Forbes, Yahoo! Finance, CNBC, Newsweek, USA Today, BBC, Workable, and more. Stay connected with MyPerfectResume’s latest Facebook, LinkedIn, Instagram, X, and Pinterest updates.
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Atlanta AI Exposure Index: 126,000+ Local Jobs at Risk From Automation in 2026
Jasmine is certified career coach and recognized expert in job search strategy. She is committed to helping job seekers navigate the job market and succeed in their careers.
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