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Across the country, AI is expected to transform the way we work, with Greater Kansas City poised to feel its effects.
With a large share of its workforce in roles such as customer service representatives, management analysts, and personal financial advisors, Kansas City shows clear exposure to automation risk. We refer to this disruption as the “AI Jobquake,” a force that could reshape or replace many jobs.
According to the newly launched MyPerfectResume AI Exposure Index, approximately 40,250 workers in Greater Kansas City are employed in the 10 largest occupations most susceptible to AI automation.
AI task applicability scores measure how much of a job’s daily tasks could potentially be completed by AI systems. The Index combines Microsoft’s Working with AI study with U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS) data to produce local estimates.
While not every job will vanish, AI is expected to transform routine tasks, forcing workers to adapt, reskill, and focus on the aspects of work that machines can’t replace.
Key Findings at a Glance
- Approximately 40,250 workers in the Greater Kansas City area are employed in the 10 largest at-risk jobs that are vulnerable to AI automation.
- The single largest at-risk group, and the one with the highest exposure score, is customer service representatives, with 23,750 workers and about 44% of tasks potentially automatable.
- The highest-paying at-risk occupation is personal financial advisors, with an annual mean salary of $160,460 and about 35% of tasks potentially automatable.
10 Kansas City Jobs Most Exposed to AI
These are the 10 largest occupations in Greater Kansas City most vulnerable to generative AI, representing a combined 40,250 local workers.
1. Customer service representatives
- Kansas City workers employed: 23,750
- Annual mean wage: $45,010
- AI exposure: About 44% of tasks are potentially automatable
Customer service roles rely on repetitive inquiries and scripted responses, making them prime candidates for AI chatbots and automated systems. Human workers will remain critical for escalation and relationship management.
2. Management analysts
- Kansas City workers employed: 5,070
- Annual mean wage: $102,210
- AI exposure: About 35% of tasks are potentially automatable
AI can streamline data analysis, benchmarking, and reporting, while human analysts focus on strategy and implementation.
3. Personal financial advisors
- Kansas City workers employed: 2,820
- Annual mean wage: $160,460
- AI exposure: About 35% of tasks are potentially automatable
Robo-advisors can automate portfolio management, but human advisors remain essential for trust, complex planning, and nuanced decisions.
4. Public relations specialists
- Kansas City workers employed: 2,400
- Annual mean wage: $72,920
- AI exposure: About 36% of tasks are potentially automatable
AI can handle drafting and media monitoring, leaving PR professionals to emphasize strategy, creativity, and crisis management.
5. Counter and rental clerks
- Kansas City workers employed: 2,160
- Annual mean wage: $42,480
- AI exposure: About 36% of tasks are potentially automatable
Self-service systems and kiosks can reduce repetitive tasks, while clerks handle complex bookings and in-person service.
6. Advertising sales agents
- Kansas City workers employed: 940
- Annual mean wage: $71,380
- AI exposure: About 36% of tasks are potentially automatable
Programmatic ad platforms can automate buying and analytics, shifting agents toward consultative sales and creative solutions.
7. New accounts clerks
- Kansas City workers employed: 930
- Annual mean wage: $44,150
- AI exposure: About 36% of tasks are potentially automatable
Account onboarding and verification can be automated, with clerks moving toward compliance and exception handling.
8. Data scientists
- Kansas City workers employed: 920
- Annual mean wage: $99,590
- AI exposure: About 36% of tasks are potentially automatable
AI can automate some model building and data prep, but human expertise is critical for framing problems, governance, and advanced modeling.
9. Public safety telecommunicators
- Kansas City workers employed: 810
- Annual mean wage: $50,890
- AI exposure: About 35% of tasks are potentially automatable
AI can assist with call triage and dispatching, but emergencies still require human judgment.
10. Web developers
- Kansas City workers employed: 450
- Annual mean wage: $87,860
- AI exposure: About 35% of tasks are potentially automatable
AI can speed code generation, but developers will focus more on architecture, integration, and design.
Industry Hot Spots in Kansas City
- Customer service and clerical roles, such as counter and rental clerks and new accounts clerks, are especially vulnerable in retail, hospitality, and financial services. These industries rely on standardized processes that AI can automate.
- Professional services, including management analysts, PR specialists, advertising sales agents, and financial advisors, are also exposed, as AI reshapes tasks in analysis, content, and advisory work.
- Tech roles like data scientists and web developers are being transformed rather than eliminated, with AI handling routine work and humans taking on higher-level problem-solving.
The Upside: New Skills and New Roles
The AI Jobquake will not only reshape existing jobs but also create new opportunities. Workers who gain skills in AI literacy, client management, creativity, and advanced analysis will be best positioned to succeed.
For job seekers preparing resumes or exploring new paths, MyPerfectResume’s Resume Builder, Cover Letter Generator, and career resources provide tools to stay competitive in an AI-driven economy.
For media inquiries, contact Nathan Barber at nathan.barber@bold.com.
Methodology
The MPR AI Exposure Index draws on two primary sources: Microsoft’s Working with AI: Measuring the Occupational Implications of Generative AI and the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS) for the Kansas City metropolitan area. AI task applicability scores were paired with local job counts and wage estimates to identify the city’s most exposed occupations.
The Index highlights the 10 largest Kansas City occupations most vulnerable to automation, based on employment size and AI applicability scores. The results measure exposure, not guaranteed job loss; some roles will be reshaped or augmented, while others may face more significant disruption.
About MyPerfectResume
MyPerfectResume Resume Builder with professional templates is designed to help job seekers elevate their careers. The easy-to-use platform was created to eliminate the hassle of resume writing, offering professionally written examples, free expert tips, step-by-step guidance to make a resume, and valuable interview advice to create an outstanding job application effortlessly. Since 2012, MyPerfectResume's Resume Builder has helped more than 11 million job seekers create their perfect resumes online. Its comprehensive employment surveys have been featured in Forbes, Yahoo! Finance, CNBC, Newsweek, USA Today, BBC, Workable, and more. Stay connected with MyPerfectResume’s latest Facebook, LinkedIn, Instagram, X, and Pinterest updates.
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Kansas City AI Exposure Index: 40,000+ Local Jobs at Risk from Automation in 2026
Jasmine is certified career coach and recognized expert in job search strategy. She is committed to helping job seekers navigate the job market and succeed in their careers.
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