Grady Hollerson 100 Broadway Lane New Parkland, CA, 91010 Cell: (555) 987-1234 firstname.lastname@example.org
Reliable Tire Technician who has developed a wide range of effective customer service skills. Adept at working the POS desk, maintaining proper inventory levels and keeping the customer waiting room clean. Specializes in classic and late model vehicles.
Certified tire technician by several manufacturers
Proficient with all digital and hand tool equipment
Excellent customer interaction and negotiation skills
Some marketing experience
Can work in the installation bay or the front desk
Efficient worker who wants to get the customer on their way as quickly as possible
December 2011 to February 2015 Tommy’s Tire and Lube – New Parkland, CA Tire Technician
Sometimes asked to work the front desk and handle customer questions in person and over the phone.
Developed several innovative tire removal methods that made the job faster and safer.
Often worked at the two other regional locations when they had technicians call in sick.
November 2005 to December 2011 Upson Tires – New Parkland, CA Tire Technician
Collaborated with store manager to make sure that the store always had the latest tire models on display.
Would sometimes spend an hour each day doing routine maintenance on all of the installation equipment.
Worked hard to create a network of satisfied customers that resulted in many referrals.
June 1997 to November 2005 Wendell Tire – New Parkland, CA Tire Technician
Appeared in several local television commercials for the company.
Awarded one of the highest customer satisfaction ratings in company history.
1997 Washburn High School, New Parkland, CA High School Diploma