Featured Resume Example: Service Technician

ServiceTechnician

Name: JULIAN OLIVER

Address: City, State, Zip Code
Phone: 000-000-0000
E-Mail: email@email.com

SUMMARY STATEMENT

Thorough Service Technician with a commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high volume of service calls while maintaining quality and efficiency.Personable and customer-focused with a passion for fostering loyalty and satisfaction.

SUMMARY OF QUALIFICATIONS

  • Skilled in follow written and oral instructions; active listener and detail-oriented.
  • Basic math and computer skills with experience in Excel and Word applications.
  • Proven ability to handle multiple tasks effectively.

PROFESSIONAL SKILLS

Car Tune-Ups

  • Completed two to five thorough inspections of vehicles to evaluate damages and develop repair plans each week.
  • Located and removed defective parts for skilled adjustment, repair,or replacement.
  • Communicated issues to supervisor and helped develop solutions.

Wheel Alignment

  • Aligned systems with manufacturer specifications through skilledcalibration.
    Changed, rotated, and balanced tires.
  • Inspected over 60 damaged tires to estimate repair labor cost and required parts expense each month.

Administrative Skills

  • Completed 10+ customer orders and warranty services according to manufacturer specifications each day.
  • Procured, organized, and helped with parts inventories.
  • Maintained cleanliness, safety, and efficiency of garage.

WORK HISTORY

Service Technician
Company Name ,City,State – 04/2019 – Current

Frontline Auto Sales
Company Name ,City,State • 03/2018 – 03/2019

SKILLS

  • Car component repair
  • Hand tool knowledge
  • Customer service
  • Installations and repairs
  • Calibrating systems
  • Replacing parts
  • Fluid checks
  • Oil changes
  • Problem-solving

EDUCATION

Associate of Science: Mechanics And Repairers
Company Name ,City,State

Top 4 Characteristics of a Best-in-Class Service Technician Resume

  1. Summary In this section, provide a concise overview of your top skills, work experiences and achievements.For example: “Result-oriented, organized Service Technician with over six years of experience with retail store product maintenance. Proficient at troubleshooting mechanical issues and completing timely repairs.”
  2. Skills Scan the employer description of the job you want, pick out skills that match your own, and feature them here. Include a mix of technical skills such as preventive maintenance, machine diagnostics and assembly drawings along with important soft skills like customer service, collaboration and multitasking.
  3. Work history For each previous job, list the job title, name and location of the business, and period of employment, along with three to five bullet points that elaborate on your work accomplishments and your role in generating them. For example: “Conducted pin-point tests and repaired rotary engines for 20+ vehicles a week.”
  4. Education List your top credential (e.g., associate degree or high school diploma) along with any advanced training or certifications you have in technician-related areas, such as service technology.

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Find the Right Template for Your Resume

Don’t worry about finding the right look for your resume — just use one of our templates:

Accentuate

 The colored header that tops this layout is understated yet effective, while the dual-column design effectively highlights your professional summary and work history alongside your important skills.

Whitespace

With simple dividing lines, this understated yet professional design efficiently organizes your credentials for a clutter-free look. The extra border at the top makes the job applicant’s name stand out.

Charismatic

This template creates an impact by using a mix of black and color fonts for the job seeker’s name. The layout is easily customizable to emphasize either work history or skills.

Choose from our complete assortment of free resume templates to build your own resume in minutes.

Do’s and Don’ts for Your Resume

  • DO use powerful action verbs.When describing work accomplishments, start each statement with a strong action verb such as adapted, assembled, calculated, supervised, trained, engineered, overhauled, repaired or installed. Using these words instead of weaker, passive phrases such as helped or was responsible for will strengthen your image as a person who takes charge. For example, writing “Implemented quality assurance program that improved project completion times” has a stronger impact than “Was responsible for quality assurance program improved project completion times.”
  • DO emphasize soft skills.Soft (or intangible) skills tell employers about the personal attributes you bring to a job, as well as how well you work with others. Feature top soft skills such as customer service, verbal communication, multitasking, being a team player, quick decision-making, and problem-solving, and show how you put these abilities in action in your work history section. Our Top Resume Skills page has even more soft skills recommendations.
  • DO use your summary statement as an elevator pitch.An elevator pitch is a chance to make a positive impression in a few sentences — which sounds a lot like a summary statement, doesn’t it? Highlight your work experience, skills and achievements that fit best with the job you are applying to. Give details about who you are and what you can do, and feature a few work examples and skills that prove why you’re the right fit for the job.
  • DON’T forget to proofread.As a technician, you’re taught to have a fine eye for details — bring that eye to your resume, and check for typos, formatting errors, and factual inaccuracies before you send it in. Make sure the information you provide is geared to match what the job needs. To be doubly sure your resume is mistake-free, use the checking tools in our Resume Builder.
  • DON’T go too long.Recruiters have little time to read resumes, so aim for a resume that’s two pages or less. Limit your work highlights to the past 10 years, and instead of long-winded sentences, use short phrases and bullet points. Don’t laundry list every work duty you’ve ever had — instead, emphasize work achievements that speak directly to how you can be an asset to the company you’re hoping to join.
  • DON’T describe work achievements without numbers and metrics.Elaborate on your accomplishments by applying numbers to them whenever possible. For example, “Managed components for over 400 motor engines while providing 24/7 servicing assistance” is more weighty than “Managed components for motor engines while providing continuous assistance.” Numbers and stats give potential employers a better idea of what you’ve done, and what you’re capable of.

Service Technician Resume FAQs

1. What are skills you should consider including in a service technician resume?

Technical skills:Soft skills:
CDLFlexibility
Service callsAdaptability
DiagnosisTime management
Electrical systemsPhysically fit
Test equipmentLogical thinking
Hydraulic technologyObservational skills
Blueprint analysisActive listening
Toolset operationsAdaptability
Gas checksCourteous
Leak testCalm demeanor
Material evaluationTask management
Bench level troubleshootingCustomer satisfaction
Emergency call-outsMultitasking
Assembly drawingsAbility to work in deadline-Driven environments
Stick welding
Assembling and disassembling
Onsite facility tools
Data analysis
Documentation
Technical skills:
CDL
Service calls
Diagnosis
Electrical systems
Test equipment
Hydraulic technology
Blueprint analysis
Toolset operations
Gas checks
Leak test
Material evaluation
Bench level troubleshooting
Emergency call-outs
Assembly drawings
Stick welding
Assembling and disassembling
Onsite facility tools
Data analysis
Documentation
Soft skills:
Flexibility
Adaptability
Time management
Flexibility
Physically fit
Logical thinking
Observational skills
Active listening
Adaptability
Courteous
Calm demeanor
Task management
Customer satisfaction
Multitasking
Ability to work in deadline-Driven environments

2. What is the right resume format for this job?

Your format (or how you organize your resume) will depend on your skills and experience level. If you’re just starting out in the industry, use the functional format, which showcases your job-ready skills and training. If you already have a few years of experience, a combination format lets you detail both your skills and relevant work accomplishments. If you have a more extensive work history, use the chronological format, which features a more detailed work experience section which highlights your work achievements.

3. How should you use keywords in a resume?

Browse through the employer’s job requirements to identify phrases directly associated with areas of expertise, such as “inventory checks,” “preventative maintenance” or “critical thinking skills.” Use these keywords in your own resume’s summary, skills and work history sections, along with examples of how you’ve put your skills to use. For example, you could write “Conducted preventative maintenance on medical equipment in hospital settings” as a previous work responsibility or list “critical thinking” as a skill. Don’t go overboard with keywords though — just copying and pasting them randomly into your resume is a no-no. Always find specific job experiences that show you can walk the walk. For more tips, visit our article How to Use Keywords Effectively.

4.Should you include references in your resume?

While it’s important to know other professionals who are willing to vouch for your abilities and work accomplishments, you don’t need to include them in your resume. If employers want references, they’ll ask you to submit a separate list. Use your resume space to explain what makes you the right person for the job.

5. What are some certifications you can add to your resume?

  • Certified Maintenance and Reliability Technician (CMRT)
  • EPA Refrigeration Certification
  • Toyota Certification
  • Forklift Certification
  • HVAC Certification
  • ASE Certification
  • EPA Certification
  • Certificate for Apartment Maintenance and Technicians
  • International Maintenance Institute Certification
  • Automotive Service Excellence (ASE) Certificatio
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