After revising your resume and preparing a cover letter so that they represent you well both professionally and personally, it will be time to hone your interview skills in preparation for speaking with a hiring manager. This chance to meet face-to-face is where you can really make a good impression.
There are some general questions that you might expect during any interview, and it's good to be prepared for how you'd like to answer these. However, it will be your ability to shine during questions targeted specifically toward the clinical director position you're hoping to get that could mean the difference between landing the job and watching it go to another applicant who is better prepared.
Take a look at some of the most common clinical director interview questions you might expect during your interview and review some appropriate answers to help you get a feel for what potential employers might expect.
5 Clinical Director Interview Questions & Answers
In this position, you may be faced with a variety of delicate situations that require tact and sensitivity. Can you tell me about a time you've been in a situation like this?
As you know, healthcare laws change often and this typically means changes for the entire staff at health clinics. To meet new regulations, our clinic switched to a new software program. This was causing some frustration for our clients. I was generally one of the first people to interact with these clients and was often able to alleviate some of their frustration through humor, a cheerful attitude and, sometimes, commiseration. As a people-person, I was usually able to identify the right tactic to take with our disgruntled clients.
Part of your responsibilities in this position may include planning events to boost community support. Have you had the chance to plan events within a budget and how did the event turn out?
I had an opportunity as a volunteer to help put together a summer health expo. We planned to pass out bags of handouts and free samples to boost awareness of the most common summer health issues, such as sunburns and insect bites. My responsibilities included contacting local businesses for donations and financial support. I was also in charge of purchasing water bottles and samples of sunblock, as well as other items that went into the bags. Our event was well-attended and the bags of samples were well-stocked. I built some important relationships with contributing businesses that could be important for future events.
The work of a clinical director often requires you to work late and come in early. Extra projects and community events may require you to work overtime. How do you plan to balance your professional and personal schedules to prevent conflicts?
I believe that time management is a crucial skill for success in just about any area of life and especially at work. I plan to organize my work schedule so that I don't lose time in unproductivity. I understand that some aspects of this job will require work outside of the typical workday, and I am happy to be available at those times. However, I believe that I am an efficient worker and that I'll be able to fulfil most duties within the allotted time.
In this position, personnel issues can quickly reach the point where they affect staff members and clients. How have you handled this type of situation in the past?
As part of our strategic planning meeting, our team had put together a personal development plan that involved quarterly performance reviews. It became clear that one of the team members was having difficulty adjusting to the new plan. I was assigned to act as a peer mentor to this individual. Together we worked through the personal development plan, discussing each point and identifying some of the goals that the team member had not understood. I was able to clear up some misconceptions and help this team member overcome some professional obstacles. In the end, the individual made improvement and our team was stronger. I value the lessons I learned about team building and empowering others.
In your opinion, what are the essential skills that a successful clinical director needs?
I believe that this position will require skills such as staying up-to-date with changing policies, understanding the policies and procedures specific to our area of business and healthcare and maintaining a cheerful attitude while working with clients and staff. I think that this job will call for excellent interpersonal skills, time management skills, and conflict resolution abilities.