5 Common Clinical Director Interview Questions & Answers

As you know, healthcare laws change often and this typically means changes for the entire staff at health clinics. To meet new regulations, our clinic switched to a new software program. This was causing some frustration for our clients. I was generally one of the first people to interact with these clients and was often able to alleviate some of their frustration through humor, a cheerful attitude and, sometimes, commiseration. As a people-person, I was usually able to identify the right tactic to take with our disgruntled clients.

I had an opportunity as a volunteer to help put together a summer health expo. We planned to pass out bags of handouts and free samples to boost awareness of the most common summer health issues, such as sunburns and insect bites. My responsibilities included contacting local businesses for donations and financial support. I was also in charge of purchasing water bottles and samples of sunblock, as well as other items that went into the bags. Our event was well-attended and the bags of samples were well-stocked. I built some important relationships with contributing businesses that could be important for future events.

I believe that time management is a crucial skill for success in just about any area of life and especially at work. I plan to organize my work schedule so that I don’t lose time in unproductivity. I understand that some aspects of this job will require work outside of the typical workday, and I am happy to be available at those times. However, I believe that I am an efficient worker and that I’ll be able to fulfil most duties within the allotted time.

As part of our strategic planning meeting, our team had put together a personal development plan that involved quarterly performance reviews. It became clear that one of the team members was having difficulty adjusting to the new plan. I was assigned to act as a peer mentor to this individual. Together we worked through the personal development plan, discussing each point and identifying some of the goals that the team member had not understood. I was able to clear up some misconceptions and help this team member overcome some professional obstacles. In the end, the individual made improvement and our team was stronger. I value the lessons I learned about team building and empowering others.

I believe that this position will require skills such as staying up-to-date with changing policies, understanding the policies and procedures specific to our area of business and healthcare and maintaining a cheerful attitude while working with clients and staff. I think that this job will call for excellent interpersonal skills, time management skills, and conflict resolution abilities.