IT Skills for a Resume (Examples & Tips)

Nilda Melissa Diaz, CPRW
By Nilda Melissa Diaz, CPRW, Career Advice Expert Last Updated: May 24, 2024

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Information technology is an industry in constant evolution. With the rise of artificial intelligence, machine learning and IoT, the need for IT professionals assisting all industries continues to grow. 

According to the Bureau of Labor Statistics, there are about 377,500 yearly openings in the information technology industry. Candidates with the right set of IT skills will soar above the rest. Stay ahead by learning more about the skills you need to take your IT career to the next level. 

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What are IT skills?

IT skills are abilities you’ve learned through formal education, boot camp, on-the-job experience or self-taught. These skills help you perform your job, collaborate with colleagues and other departments, and stand out from other candidates. Your IT skills can also help you specialize in your craft and build expertise in a specific area. 

Examples of IT skills

Hard skills

Hard skills are those abilities that help you perform your daily tasks and long-term projects. These skills are the core of IT and can be as varied as the industry you’re serving. 

  • Project management
  • Programming languages
  • Programming
  • Networking
  • DevOps
  • Coding
  • Web development
  • Technical support
  • Virtualization
  • Cybersecurity
  • Troubleshooting
  • Web development

Soft skills

Honed soft skills are an asset for IT professionals. These skills speak to how you perform, handle feedback and interact with others. Among competitive candidates, soft skills can be a determining factor. 

  • Excellent communication
  • Collaboration
  • Time management
  • Creativity
  • Leadership 
  • Critical thinking
  • Problem-solving
  • Adaptability 
  • Flexibility

Technical skills

Technical skills are the core of your IT role. Whether you specialize in hardware, software, infrastructure or cybersecurity, these skills will show the employer what you bring to the role. 

  • Artificial intelligence
  • Internet of Things (IoT)
  • Mobile application development
  • IT infrastructure management
  • Operating systems
  • Cloud computing
  • Server management
  • Database management

Interpersonal skills

Interpersonal skills are highly regarded in the IT field. IT professionals are constantly working as a team, collaborating with different departments and communicating with colleagues to improve tools, processes and services. 

  • Cultural sensitivity
  • Relationship-building
  • Negotiation
  • Tactfulness
  • Negotiation
  • Conflict resolution
  • Active listening
  • Verbal communication
  • Diplomacy
  • Consensus-building

Transferable skills

These transferable skills can be taken from information technology to any industry or vice versa. 

  • Technical writing
  • Testing
  • Innovation
  • Customer service
  • Data analysis
  • Analytical thinking
  • Risk management
  • Technical support
  • Automation
  • Project assessment

How to improve your IT skills

Keeping up with IT skills is a must to remain competitive. In a constantly evolving industry, you’ll need to know what remains relevant. There are numerous ways to continue learning and improving your IT skills. Choose more than one to remain a sought-after candidate. 

  • On-the-job experience: Through your daily tasks and long term projects, you’ll learn about what’s changing in the industry. Take advantage by showing initiative for new opportunities. 
  • Mentorship: Find a mentor through your job, an organization or a mentorship program. An industry veteran can help you learn beyond your IT hard skills, you’d learn how to move in an ever-changing industry. 
  • Feedback: Learning what works, what doesn’t and the reasons why will broaden your perspective, guide you to improve your skills and be a better colleague and employee. 
  • Workshops and boot camps: Similar to traditional education, these tools can help you learn new skills and gain knowledge in a condensed and intensive format.
  • Online communities: GitHub, Code and Coffee, Tribaja, and Slack communities, like Swift-lang, Laravel and Python Developers, can broaden your perspective and keep you informed on what’s going on in IT in other industries. These communities can also be a learning resource and an oasis of information to improve your IT skills. 

How to highlight IT skills on your resume

A resume is the presentation of your skills and qualifications. Each section is designed to bring attention to your IT skills and how you include them in your resume will guide the hiring manager’s attention. 

  • Choose a resume format according to your years of experience. The format and resume template work together to guide the reader’s eyes. Picking the best match for your career brings attention to your strengths. 
  • Your professional summary or resume objective highlights your strongest job relevant skills. You should include a related accomplishment to bring the point home. 
  • Your work history section shows how you’ve successfully used your skills, particularly your IT soft skills, through your quantifiable accomplishments
  • A dedicated IT skills section grabs the hiring manager’s attention. Match as many as possible from the job description. Use bullet points for easy reading and include 6 to 12 skills. To highlight expertise or highlight a specific subset of skills, divide your IT skills in categories. For example: Programming Languages, Databases, Security and so on. 
Go beyond the job description. Include trending skills for your industry and company. 

Common tools and technologies used in IT

  • Databases— Essential to store, manage and retrieve information. Examples include MySQL, Oracle Database and MongoDB.
  • Cloud computing platforms—  With remote work on the rise, access to resources is necessary. Examples include Amazon Web Services, Microsoft Azure and Google Cloud Platform.
  • IT service management —  Managing incidents and tickets seamlessly is the bread and butter in IT. Examples include ServiceNow, JIRA, BMC Helix ITSM
  • Project management —  These tools help IT pro plan, execute and track projects. Examples include Asana, Trello and Microsoft Project.
  • Collaboration tools—The IT field needs to communicate quickly and clearly. These tools go beyond keeping a conversation going. Examples include Slack, Microsoft Team and Google Workspace.

Best IT certifications

In the information technology industry, certifications are a valuable tool to show your expertise and resourceful knowledge. Candidates benefit from pursuing certifications to elevate their resume and career. 

These are only a few examples of current IT certifications:

Cloud computing certifications

  • AWS Certified Solutions Architect – Associate
  • Microsoft Certified: Azure Administrator Associate
  • Google Cloud Certified – Professional Cloud Architect
  • CompTIA Cloud+
  • Salesforce Certified Technical Architect

Artificial intelligence (A.I.) certifications

  • IBM Data Science Professional Certificate
  • ​​Microsoft Certified: Azure AI Engineer Associate
  • NVIDIA Deep Learning Institute (DLI) Certification
  • Certified Analytics Professional (CAP)
  • Google Cloud Certified – Professional Data Engineer

Programming languages certifications

  • Oracle Certified Professional, Java SE Programmer
  • Microsoft Certified: Azure Developer Associate
  • Google Cloud Certified – Professional Cloud Developer
  • Python Institute Certified Python Programmer (PCPP)
  • PHP Zend Certified Engineer (ZCE)

Software development certifications

  • Oracle Certified Professional, Java SE Programmer
  • Microsoft Certified: Azure Developer Associate
  • AWS Certified Developer – Associate
  • Google Associate Android Developer
  • Salesforce Certified Platform Developer 

These are only a handful of the certifications available for information technology. Reach out to mentors and experienced colleagues to learn about the up-and-coming certification that could benefit your career. 

Key takeaways

  • In-demand IT skills are necessary to create a competitive information technology resume
  • A resume will organize your IT skills according to your career stage, highlighting your strongest, job-relevant skills first. 
  • Hard IT skills, which include your programming languages and cloud computing, can be learned through formal education, boot camps, workshops and work experience. 
  • Soft skills are key in the information technology industry. Improving your current soft skills can help set you apart from other candidates with similar qualifications. 
  • Learning about common IT tools can help IT job seekers improve their skills and hone their expertise. 
  • Certifications are a must in the IT industry, solidifying your expertise and expanding your skill set to the latest trends. 


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